Customer Engagement

Drive Revenue With

Face-to-Face
Online Service

Vidyo enables rich, personal video interactions with your
customers through your website or mobile app. Online
presence and services provide the convenience and immediacy
that your multi-device, always-connected customers demand.

With the VidyoWorksTM platform, you can deliver face-to-face
engagement on virtually every consumer device to make online
customer experiences more personal.

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Video Enabled Online Banking

High-touch Customer Service with Embedded Video 

The VidyoWorksTM software platform video-enables your high-value client services and is easily integrated with your financial services infrastructure, applications and workflows. Natural, interactive HD video meetings can be conducted securely over the Internet and 3G/4G/LTE mobile networks.

IndusInd Bank, one of the fastest growing new-generation private sector banks in India, selected VidyoWorksTM to power a mobile and desktop-based banking service that enables a face-to-face video banking with a branch manager, relationship manager or with a centralized executive.

Read the Solution Brief

Telemedicine Kiosks

Innovative Video Solution Brings Doctors and Patients Together 

HealthSpot developed a walk-in kiosk, based on the VidyoWorks™ platform to increase access to healthcare. Population growth, increasing medical costs, and a shortage of physicians lead to the development of the HealthSpot station, a telemedicine kiosk that brings physicians and patients together quickly and conveniently from convenient retail and employment locations.

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Video Enabled eCommerce

Engage Customers Online With Video Communication

Many consumer-facing organizations have moved services online for customer convenience. Retail stores provide their full inventory for consumers to shop and purchase conveniently online. Vidyo personal advisor solutions enable e-commerce retailers to provide personal face-to-face customer engagements leading to increased brand loyalty.

Download the Solution Brief

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Video Contact Centers

Provide Online Video Interactions With Your Customers to Build Trust and Brand Loyalty.

In this white paper, learn how you can have a video enabled web-presence up and running quickly using the VidyoWorks™ APIs and the contact center reference design. Explore what’s required to deliver customer experiences that will keep your audience coming back for more.

Read the Whitepaper

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