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VidyoEngage for Genesys

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Improving customer satisfaction, increasing revenue, and reducing customer churn with high quality video

Vidyo Partner Elite
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Enjoy high-quality customer-agent video interaction on any device across a regular internet connection, thanks to Vidyo’s connector for Genesys. When customers can talk face to face with agents, issues get resolved much faster and more efficiently. No special networks or custom built hardware required.There’s no substitute for meeting face to face and seeing visual cues.

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Genesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships.

https://www.genesys.com/

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