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Mobile Video Conferencing

Vidyo Puts Experts in the Field

What if your field services organization could bring subject matter experts to any remote location? With Vidyo they can. Whether using smart phones, smart glasses, ruggedized tablets, or remote controlled drones, field technicians can bring world-class expertise directly to the job site.

See What I See

Hands-free video improves the efficiency of your entire field service organization.

Smart glasses powered by Vidyo enable field technicians to bring experts to the job site for consultation, coaching, and quality assurance inspections. And heads-up display can be used to share schematics, diagrams, or demonstrate techniques. Vidyo powered solutions for leading smart glass manufactures like Vuzix, AMA, and Google give field services organizations flexibility and choice.

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Error Resilience

Mobile and wireless networks are often unpredictable in remote locations. Vidyo’s patented dynamic adaptation technologies provide usable video in challenging network conditions – up to 20% packet loss.

Multiparty video

Rich Experience

Multi-party conferencing enables the inclusion of numerous experts, content sharing ensures accuracy and improves understanding, and video recording provides records for review and compliance.

Visual Trouble Shooting

Across industries, from retailers to manufacturers, from insurance adjusters to healthcare providers, exceptional customer service is a top priority. Vidyo seamlessly integrates into leading customer service platforms, enabling “see what I see” experiences to support agents when customers use video from their smartphones and tablets. Visual troubleshooting translates into higher First Call Resolution (FCR) and reduced Average Handling Time (AHT).

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Visual Trouble Shooting

Across industries, from retailers to manufacturers, from insurance adjusters to healthcare providers, exceptional customer service is a top priority. Vidyo seamlessly integrates into leading customer service platforms, enabling “see what I see” experiences to support agents when customers use video from their smartphones and tablets. Visual troubleshooting translates into higher First Call Resolution (FCR) and reduced Average Handling Time (AHT).

DOWNLOAD SOLUTION BRIEF

Vidyo Enabled Drones

Drones provide an inexpensive and safer alternative to helicopter or platform-based inspection of high tension power lines, power plants, pipelines, bridges, dams and other infrastructure. Vidyo powered drones provide a real time, high definition video feed to your on-site and remote expert teams for accurate visual inspection of hard-to-reach locations.

Vidyo Enabled Drones

Drones provide an inexpensive and safer alternative to helicopter or platform-based inspection of high tension power lines, power plants, pipelines, bridges, dams and other infrastructure. Vidyo powered drones provide a real time, high definition video feed to your on-site and remote expert teams for accurate visual inspection of hard-to-reach locations.

Ruggedized Tablets

Utility, mining, oil and gas and military organizations have adopted rugged mobile computing solutions that expedite fieldwork. Transcode-free mobile video conferencing with patented dynamic adaptation technologies deliver the most resilient experience across challenging wireless and mobile networks. And VidyoMobile’s light system requirements support in-the-field multi-party conferencing across a wide range of industries, job roles and devices.

Ruggedized Tablets

Utility, mining, oil and gas and military organizations have adopted rugged mobile computing solutions that expedite fieldwork. Transcode-free mobile video conferencing with patented dynamic adaptation technologies deliver the most resilient experience across challenging wireless and mobile networks. And VidyoMobile’s light system requirements support in-the-field multi-party conferencing across a wide range of industries, job roles and devices.