LiveRetail: Home & Field Services Remote Video SupportRemote video support has never been easier
Technical & Mechanical Video Support
Rather than endure long wait times for an appointment and have essential equipment out of use for an extended period, customers can connect with a Virtual Support Technician via remote video support and diagnose their issues instantly.
HVAC Video Support
Help the consumer get an accurate quote quicker, while the company ensures technicians are prepared for their home visit with the right equipment. This also helps both parties save time and stress for a more positive outcome.
Home Improvement Video Support
Home improvement and extensive renovations are known for being costly and time-consuming. However, with the help of a virtual consultant, homeowners can get more accurate quotes for large jobs and better allocate their budget for the most important jobs.
Benefits LiveRetail Brings to Remote Video Support
Reduce Customer Support Costs
Reduce Environmental Impact
Optimize Technician and Contractor Tasks
Increase Customer Loyalty
LiveRetail’s Remote Video Support Features
- Easy to use with an intuitive user experience
- Utilizes existing desktop and mobile devices
- Works with any application – Windows, macOS, Android
- No app required
- Simple deployment – can be provided as an on-premises or cloud-based service
- Security and privacy with end-to-end encryption
- Superior video and audio quality