Dialogic PowerMedia XMSThe Ultimate Media Server Software for Real-time Conferencing, Collaboration, and Messaging
Welcome to the future of real-time communications. With Dialogic’s PowerMedia® XMS, you’re not just getting a media server – you’re unlocking a world of seamless interaction, high-quality multimedia processing, and limitless possibilities.
A Revolutionary Media Server for Real-Time Communications
Dialogic’s PowerMedia XMS is a highly scalable, software-only media server that enables standards-based, real-time multimedia communications solutions for IP Multimedia Subsystem (IMS), service provider, enterprise, VoIP, and WebRTC applications on premises or in the cloud. Built on 20+ years of software media processing experience, PowerMedia XMS is trusted by world-class service providers and large enterprises to power millions of rich media sessions.
For a deeper dive into the capabilities and innovations of PowerMedia XMS, download our product sheet.
Key Features of PowerMedia XMS
PowerMedia XMS comes packed with features designed to meet the needs of today’s communication landscape:
Cloud/NFV-Ready, Virtualized Media Processing Software
PowerMedia XMS is optimized for virtualized environments, offering production-ready media server and MRF functionality with media control interfaces for web-oriented and traditional VoIP media applications.
Comprehensive Audio, Video, and Contact Center Features
PowerMedia XMS offers a full suite of media application capabilities with WebRTC support, providing comprehensive audio, video, and contact center features.
Cost and Time Efficiency
PowerMedia XMS can reduce CAPEX from media network optimization and reduce telecom application development time by leveraging a proven MRF element and platform.
High Availability and Enhanced Capabilities
PowerMedia XMS offers high availability, intelligent failover, and stateful call preservation features that add local and geographic redundancy options while increasing uptime. It also provides enhanced capabilities with broad video, audio, and WebRTC capabilities.
Why Choose PowerMedia XMS?
PowerMedia XMS stands out in the market due to its advanced features and capabilities. Its versatility in supporting a wide range of protocols makes it a perfect fit for various applications. Its advanced media control capabilities allow for the creation of innovative voice and video applications, offering users a richer, more engaging communication experience. With its high capacity and scalability, it can handle growing business needs, making it a reliable choice for enterprises of all sizes.
Enabling Customer Service with Real-Time Communications
Consider a customer service call center. In the past, customers might have to wait on hold, unsure when they’d be able to connect with a representative. But with PowerMedia XMS, that’s a thing of the past.
The PowerMedia XMS Difference
With PowerMedia XMS, businesses can offer superior customer service. Its real-time communication capabilities mean that customers can connect with representatives instantly, reducing wait times and improving customer satisfaction. Plus, with its support for multimedia communications, businesses can offer more personalized and effective service.
A Real-World Example
Let’s say a customer has a complex issue that’s hard to explain over the phone. With PowerMedia XMS’s support for video calls, the customer can show the representative the problem, making it easier for the representative to understand the issue and provide a solution. This leads to faster resolution times, improved customer satisfaction, and a better overall experience.
Ready to Learn More?
Interested in learning more about how PowerMedia XMS can revolutionize your communication needs?
Contact our sales team today.