Enhance Customer Service and Loyalty with Vidyo Video & Web Calling
Delight your customers and build brand loyalty with video customer engagement
With more competition and greater price pressures facing them all the time, online retailers must rethink the way they communicate with customers if they’re going to remain relevant. With video communications from Vidyo, it’s simple to connect customers with product experts, receive live product demos, and provide important information crucial during the buyer’s journey.
Video Customer Engagement Drives Sales
Vidyo enables video communications throughout your e-commerce business, no matter where your customers are or how they choose to interact with your brand. Video communications allows engagment with the customer in ways that open up more opportunities for up-sell and cross-sell providing more value to your brand. Help your customers gain the confidence they need to complete a purchase, and to keep coming back over time.
Embed Vidyo into your website and mobile app with your own look and feel with easy to use APIs for customization and branding.
Scale Product Expertise
Make your most knowledgeable product experts available to customers around the world, all without those experts ever having to leave their offices.
In addition to helping you reach customers better, Vidyo also enables video conferencing with suppliers and partners, so you can build stronger relationships and keep everyone on the same page.