Convert Up To 25% Of Traffic With A Virtual Retail Experience
Start Seeing Immediate Results By Adding The LiveRetail Experience To Your Online Store
Inspire Visitors
Bring your brand and products to life, with high quality, multi-faceted online shop solutions
Retain Your Customers for Life
Keep your customer’s experience engaging even after they left your store by building a long-term relationship
Stand Out from Competitors
Use the video chat customer support to make shoppers excited about their purchases
The Human Experience
Chat solutions for customer service allow you to create a personalized journey for your customers within your online store
The Competitive Edge
Set yourself apart with an industry leading platform that empowers staff to close more business
Accelerate Your Sales
Acquire more customers with real person interaction with virtual technician support
Adopt this retail software solution that can be customized to your individual needs like branding, white labeling, workflows and more!
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FEATURES
Instant Messaging
- Make it easy for customers to connect with an expert using live chat
- Compatible with Apple and Android devices
Retail Shopping Solution
- Bring products to live by adding the power of authentic video shopping to your online stores
- Assist Shoppers with live 1:1 product advice over chat or video calling
- Keep customers coming back after they leave your stores
Video Chat Customer Support
- Connect to sales and technicians immediately
- Provide virtual technician support effectively and efficiently
- Create a personal experience with robust live video
Post Survey
- Improve performance for future interactions
4K Video Quality
- Provide instant technical assistance with customer support software
- Let customers see products clearly with high-definition video
- Best online shop solutions to enhance customer experience
Real-Time Transcript
- Capture conversation instantly
- Allow sales and customer service team to follow up
Follow Up Report
- Make notes regarding the call for future reporting
- Allow sales to review notes for potential sales, upselling, and cross-selling opportunities
Connect Online Shoppers With In Store Experts For Advice Via Video Conferencing