Vidyo Compatibility Matrix For On-Premises

This section contains the Vidyo Product Compatibility Matrix.

This matrix is for Vidyo customers who have an on-premises installation of Vidyo products. If you are a cloud-only customer, this compatibility matrix does not pertain to you because Vidyo will upgrade software as needed and ensure that cross-product compatibility is maintained.

Vidyo also maintains a Vidyo Anchor Release Compatibility Matrix. The Anchor Release compatibility matrix lists the current Anchor releases for each Vidyo infrastructure and endpoint component.

In the following tables, the green numbers indicate the latest and recommended version.

Note

The Vidyo compatibility matrix for on-premises is subordinate to the Vidyo Standard Software Maintenance Policy. Therefore, when a pair of releases are listed in this document as compatible, but one or both of those releases are no longer maintained according to the Vidyo Software Maintenance Policy, bug fixing will not be done on those releases.

Some of the products and offerings listed below include End of Support dates. If you'd like more information about these, such as their End of Software Maintenance and End of Service dates, see the End of Life (EOL) and End of Sale (EOS) for Vidyo Offerings article.

Product compatibility with VidyoPortal

Vidyo product

VidyoPortal version 24.3.0

(Current feature branch)

VidyoPortal version 24.2.0

(Previous feature branch)

Infrastructure

VidyoRouter

24.3.2, 24.3.0

 24.2.0

VidyoGateway

24.2.1, 24.1.0

24.2.0, 24.1.0

VidyoReplay

24.2.0, 24.1.0

24.1.0

VidyoInsights

20.1.0

20.1.0

Vidyo Event Service

24.2.2, 24.2.1, 24.2.0

 24.2.2, 24.2.1, 24.2.0

Vidyo Epic Service

 24.1.1, 24.1.0

24.1.1, 24.1.0

Vidyo Server for WebRTC

(End of Support: Jul 31, 2022)

Not compatible

Not compatible

VidyoConnect for WebRTC (Transcoded Server)

Not compatible

Not compatible

Desktop, Mobile, and WebRTC Endpoints

VidyoConnect for Desktop

24.1.1, 23.3.0, 23.2.0, 23.1.2, 21.6.5, 22.5.6, 22.5.4, 22.5.3, 22.5.2, 22.5.1, 22.5.0

24.1.1, 23.3.0, 23.2.0, 23.1.2, 21.6.5, 22.5.6, 22.5.4, 22.5.3, 22.5.2, 22.5.1, 22.5.0

 

VidyoConnect for Mobile

25.1.0 (Android and iOS)

 

25.1.0 (Android and iOS)

 

VidyoConnect for WebRTC (Native)

22.5.2, 22.5.1, 22.5.0

24.1.1, 23.4.1, 23.4.0, 23.2.0, 23.1.0

22.5.2, 22.5.1, 22.5.0

24.1.1, 23.4.1, 23.4.0, 23.2.0, 23.1.0

VidyoConnect for WebRTC (Transcoded)

(End of Support: Jul 31, 2022)

Not compatible

Not compatible

VidyoDesktop

(End of Support: Jul 31, 2022)

Not compatible

Not compatible

VidyoMobile for Android

(End of Support: Jul 31, 2022)

Not compatible

Not compatible

VidyoMobile for iOS

(End of Support: Jul 31, 2022)

Not compatible

Not compatible

VidyoWeb

(End of Support: Jul 31, 2022)

Not compatible

Not compatible

VidyoWeb (for WebRTC deployments only)

(End of Support: Jul 31, 2022)

Not compatible

Not compatible

Vidyo Extension for Microsoft Outlook

(End of Support: Jul 31, 2022)

Not compatible

Not compatible

Vidyo Extension for Google Chrome

(replaces Vidyo Extensions for Gmail and Google Calendar)

2.2.1

2.2.1

Huddle Rooms and Board Rooms

VidyoConnect Room SE

(General Collaboration and Healthcare)

22.4.3, 22.4.2, 22.4.1, 22.4.0

 

24.3.0, 24.2.0, 24.1.0, 23.2.0, 23.1.0, 22.3.2, 22.2.0, 22.1.0, 21.2.1, 19.3.1

22.4.3, 22.4.2, 22.4.1, 22.4.0

 

24.3.0, 24.2.0, 24.1.0, 23.2.0, 23.1.0, 22.3.2, 22.2.0, 22.1.0, 21.2.1, 19.3.1

VidyoRoom SE

(Windows 10)

22.4.3, 22.4.2, 22.4.1, 22.4.0

 

24.3.0, 24.2.0, 24.1.0, 23.2.0, 23.1.0, 22.3.2, 22.2.0, 22.1.0, 21.2.1, 19.3.1

22.4.3, 22.4.2, 22.4.1, 22.4.0

 

24.3.0, 24.2.0, 24.1.0, 23.2.0, 23.1.0, 22.3.2, 22.2.0, 22.1.0, 21.2.1, 19.3.1

VidyoRoom HD-1

22.4.3, 22.4.2, 22.4.1, 22.4.0

 

24.3.0, 24.2.0, 24.1.0

22.4.3, 22.4.2, 22.4.1, 22.4.0

 

24.3.0, 24.2.0, 24.1.0

VidyoRoom HD-2

22.4.3, 22.4.2, 22.4.1, 22.4.0

 

24.3.0, 24.2.0, 24.1.0, 23.2.0, 23.1.0, 22.3.2, 22.2.0, 22.1.0, 21.2.1, 19.3.1

22.4.3, 22.4.2, 22.4.1, 22.4.0

 

24.3.0, 24.2.0, 24.1.0, 23.2.0, 23.1.0, 22.3.2, 22.2.0, 22.1.0, 21.2.1, 19.3.1

VidyoRoom HD-3C

22.4.3, 22.4.2, 22.4.1, 22.4.0

 

24.3.0, 24.2.0, 24.1.0, 23.2.0, 23.1.0, 22.3.2, 22.2.0, 22.1.0, 21.2.1, 19.3.1

22.4.3, 22.4.2, 22.4.1, 22.4.0

 

24.3.0, 24.2.0, 24.1.0, 23.2.0, 23.1.0, 22.3.2, 22.2.0, 22.1.0, 21.2.1, 19.3.1

VidyoRoom HD-3B without Dextera Card

22.4.3, 22.4.2, 22.4.1, 22.4.0

 

24.3.0, 24.2.0, 24.1.0, 23.2.0, 23.1.0, 22.3.2, 22.2.0, 22.1.0, 21.2.1, 19.3.1

22.4.3, 22.4.2, 22.4.1, 22.4.0

 

24.3.0, 24.2.0, 24.1.0, 23.2.0, 23.1.0, 22.3.2, 22.2.0, 22.1.0, 21.2.1, 19.3.1

VidyoRoom HD-3B with Dextera Card

Not compatible

Not compatible

VidyoRoom HD-3 without Dextera Card

(End of Support: Feb 1, 2025)

22.4.3, 22.4.2, 22.4.1, 22.4.0

 

24.3.0, 24.2.0, 24.1.0, 23.2.0, 23.1.0, 22.3.2, 22.2.0, 22.1.0, 21.2.1, 19.3.1

22.4.3, 22.4.2, 22.4.1, 22.4.0

 

24.3.0, 24.2.0, 24.1.0, 23.2.0, 23.1.0, 22.3.2, 22.2.0, 22.1.0, 21.2.1, 19.3.1

VidyoRoom HD-3 with Dextera Card

(End of Support: Feb 1, 2025)

Not compatible

Not compatible

VidyoRoom HD-40 Revision B

(End of Support: May 2023)

22.4.3, 22.4.2, 22.4.1, 22.4.0

 

23.2.0, 23.1.0, 22.3.2, 22.2.0, 22.1.0, 21.2.1, 19.3.1

22.4.3, 22.4.2, 22.4.1, 22.4.0

 

23.2.0, 23.1.0, 22.3.2, 22.2.0, 22.1.0, 21.2.1, 19.3.1

VidyoRoom HD-40 Revision C

(End of Support: Nov 30, 2023)

22.4.3, 22.4.2, 22.4.1, 22.4.0

 

23.2.0, 23.1.0, 22.3.2, 22.2.0, 22.1.0, 21.2.1, 19.3.1

22.4.3, 22.4.2, 22.4.1, 22.4.0

 

23.2.0, 23.1.0, 22.3.2, 22.2.0, 22.1.0, 21.2.1, 19.3.1

VidyoPanorama 600

(End of Support: Sep 15, 2021)

Not compatible

Not compatible

Vidyo Platform SDK

VidyoPlatform Binary SDK

22.5.2, 22.5.1, 22.5.0

 

24.1.1, 24.1.0

  • Android 14, 15
  • iOS 17, 18
  • macOS 14, 15
  • Windows 10, 11

22.5.2, 22.5.1, 22.5.0

 

24.1.1, 24.1.0

  • Android 14, 15
  • iOS 17, 18
  • macOS 14, 15
  • Windows 10, 11

VidyoPlatform WebRTC SDK

22.5.2, 22.5.1, 22.5.0

 

24.1.0, 23.4.2, 23.4.1, 23.4.0, 23.3.0, 23.2.0, 23.1.0

22.5.2, 22.5.1, 22.5.0

 

24.1.0, 23.4.2, 23.4.1, 23.4.0, 23.3.0, 23.2.0, 23.1.0

VidyoWorks Client API for the VidyoWeb Browser Extension (for Chrome)

(End of Support: Jul 31, 2022)

Not compatible

Not compatible

VidyoWorks Client API for the VidyoWeb Browser Extension
(for Internet Explorer, Safari, and Firefox version 38.7.0 ESR and earlier than version 52)

(End of Support: Jul 31, 2022)

Not compatible

Not compatible

VidyoWorks Client API for Windows/OSX/Android/iOS

(End of Support: Jul 31, 2022)

Not compatible

Not compatible

Remote product compatibility with VidyoConnect Room and VidyoRoom

Vidyo product

VidyoConnect Room

VidyoControl for iOS and Android

20.3.0

VidyoRemote 3 for Android

Not compatible

VidyoRemote 3 for iOS

Not compatible