Kiosk Mode with Restricted Access Mode for VidyoConnect Mobile

Introduction

We’ve introduced a set of powerful features that enable the VidyoConnect Mobile application that helps organizations deploy mobile and tablet devices across the enterprise.

Feature overview

This mode allows for the following features:

  • Extended Login
  • The VidyoConnect mobile app can now be kept logged in indefinitely.

    • Note

    The app will stay in extended login as long as it is in foreground. Putting the app in background may put the app offline. This is a security feature.
  • Keep Screen On
  • The screen of a device running VidyoConnect Mobile can be kept on indefinitely if the app is in foreground.
  • Restricted Mode
  • Allows mobile endpoints to be locked down into a restricted mode that prevents user interaction and tampering.
  • Enabling this mode will automatically turn on the Keep Screen On and the Extended Login feature.
  • The restricted mode can also be used to disable the Reject button on an incoming call.
  • The restricted mode can be used with or without an access code.
  • Extensive Mobile Device Management (MDM) control for iOS devices
  • We’ve exposed the settings for restricted mode to be controlled by MDM applications.
  • This is used to facilitate enterprise deployments from a single point of control.

Requirements

To use these features, you will need:

  1. VidyoConnect for Mobile Version 26.1.0 or later.
  2. Executive-type user account to log into the mobile app.
    1. This is the same account type that is used on a VidyoRoom or a VidyoRoom SE endpoint.
    2. Using a Normal type user will have the app continue to behave like a regular VidyoConnect Mobile endpoint, but will not have the advanced kiosk features.
  3. An MDM configuration tool of your choice to access enterprise deployment options supported by our applications.
    1. Please note that an MDM is not required for the features discussed here.

MDM Parameters

The following MDM parameters are supported in the Kiosk mode apps for iOS/iPadOS (26.1.0 or later) to help admins configure the app across the enterprise.

MDM Parameter Value Type Value
mobileKioskForceKeepScreenOn Boolean

1 – Enables the Screen On feature.

0 – Keeps the Screen On feature disabled.
mobileKioskExtendedLoginDuration Boolean

1 – Enables extended login for the mobile app.

0 – Disabled extended login. The app will logout following the standard tenant settings.
mobileKioskRestrictedMode Boolean

1 – Enables Restricted Mode.
mobileKioskRestrictedModePasscode String

Pass 4 to 6 digits to be used as a passcode to exit Restricted Mode.
mobileKioskRestrictedModeDisableDecline Boolean

1 – Enabled the Disable Decline option for incoming calls on Restricted Mode.