Prerequisites

The TytoCare integration requires VidyoPortal and VidyoRouter version 18.4.0 or later as well as version 19.1.0 or later of the VidyoConnect desktop application.

In addition, if you want to use TytoCare integration, you must first enable it in the Super Admin portal. Then, you must configure it in each Tenant Admin portal as described in Tenant Admin: Configure TytoCare integration.