End of Life Announcements: 2020 and Earlier
2020
End of Life Announcement: Radio Frequency (RF) remote control and HD-2 bundle with RF remote control
Enghouse Vidyo announces the End of Life and the Last Time Buy for the following products:
- RF Remote Control (Part Number DEV-ACC-RM-RF-REMOTE)
- HD-2 Bundle with RF Remote Control (Part Number PKG-RM-HD2-GROUP-EXP-RF)
Enghouse Vidyo will provide support for these products as follows:
- End of Sale (Last Time Buy) - June 30, 2020
- End of Service and Support - June 30, 2021
What alternatives are available?
For customers who need to reliably perform pre-call and in-call tasks with their VidyoRoom systems, Enghouse Vidyo offers our hand-held Infrared (IR) Remote Control as a replacement for the RF remote control.
Alternatively, you can control your VidyoRoom system using VidyoRemote™ 3 for iOS and Android™. Before downloading the VidyoRemote 3 app, ensure that you have an:
- Apple iPad® running iOS 7.1 or later.
- Android tablet running Android version 5.1.1 or later.
End of Life Announcement: VidyoRoom™ peripherals and accessories
Product Bulletin No. 1280
What's new in this release?
Many peripherals and accessories for the VidyoRoom product line have reached their End of Sale and End of Support dates as of March 31, 2020. Consequently, Enghouse Vidyo no longer includes these items in our inventory.
What alternatives are available?
- If you have an active support agreement and are covered under an RMA, you may qualify to receive a replacement peripheral or accessory of equal or better functionality.
- For a list of the peripherals and accessories that are currently supported, refer to Supported peripherals for VidyoConnect Room and VidyoRoom systems.
