Ability to change the beauty screen layout for patients/providers
Admins can now change the layout of the guest beauty screen to a layout optimized for a patient/provider experience.
The new layout includes separate Provider Join and Patient Join buttons.
Admin-uploaded virtual backgrounds and default backgrounds
In addition to the virtual backgrounds that already come with the VidyoConnect desktop app, admins can now upload up to ten more images.
Additionally, admins can now configure a default virtual background for guests and/or registered users who haven't selected any virtual backgrounds before.
To use these features, the Tenant Admin must configure them on the VidyoPortal.
Voluntary hardware test
In this release, we're introducing a voluntary pre-call hardware test which enables users to check their hardware before joining a call.
The ability to run the voluntary hardware test is enabled by default.
A mandatory hardware test, which requires users to perform the test before joining the call, is also available and can still be initiated by admins using a custom invocation via Epic CAL.
Users can access the voluntary test before they are logged in by clicking Test Conference Hardware on the VidyoConnect beauty screen.
Ability to add contact information to the hardware test
Tenant admins can now add their contact information to the hardware test so users can reach out for support if they are experiencing issues with their hardware.
To use this feature, the Tenant Admin must configure it on the VidyoPortal.
Post-call survey
All our VidyoConnect products now offer a post-call survey. This feature presents users with a five-star survey at the end of each call.
To use this feature, the Tenant Admin must configure it on the VidyoPortal.
For information about this version's compatibility with the VidyoPortal, on-premises customers can refer to the refer to the Vidyo compatibility matrix for on-premises.
