Version 23.1.0—July 2023

What's new in this release?

  • Breakout rooms
  • The new breakout rooms feature enables the call moderator to separate the call participants into smaller groups. This feature is especially useful in situations where there are privacy concerns but call participants still need to speak openly. For example:
  • In a medical environment, a doctor may want to talk to a patient in one breakout room and consult with other medical professionals in another room.
  • In a judicial environment, an attorney may want to discuss a case with a defendant in one breakout room and with judicial assistants in another room.
  • Desktop users of breakout rooms have two main roles: moderators (room owners) and participants (non-moderators):
  • Moderators:
  • Can create, delete, or modify breakout rooms either before or during calls.
  • Create one room at a time or create rooms in bulk—up to 20 breakout rooms at a time besides the main room.
  • Search participants across all rooms.
  • Record single, multiple, or all rooms.
  • Broadcast to one or all rooms.
  • Create dedicated moderator PINs for the rooms.
  • Moderate the main room and the breakout rooms.
  • View and respond to requests for help.
  • Participants:
  • Can be moved to breakout rooms.
  • Can request help from the moderator using the Request help button on the in-call toolbar.
  • To use the breakout room feature, you must have VidyoPortal version 23.1.0 or later. If any of the call participants are using mobile devices, they must have VidyoConnect for Mobile version 23.1.0 or later.
  • Participants on older versions of the desktop, WebRTC, or mobile apps can join the main conference, but they cannot be moved to breakout rooms. The moderator is made aware of this fact so they can communicate accordingly.
  • This feature is not yet compatible with VidyoConnect Room or VidyoRoom.

Resolved issues

The following table lists the issues we have resolved in VidyoConnect for Desktop version 23.1.0.

VidyoConnect for Desktop version 23.1.0 - resolved issues

Key

Summary

VIDCOND-1331

We fixed an issue where VidyoConnect would log out when the local machine (Windows) dropped off the network for more than a few minutes.

VIDCOND-1261

The issue where users were unable to share office applications while sharing a screen has been fixed.

VIDCOND-1183

VidyoConnect now permits access to the camera on the Lenovo ThinkPad L380 Yoga.

VIDCOND-966

The Moderate call options are not available to an admin who is from a different tenant.

VIDCOND-738

The built-in camera now works when using Windows 10 on a Lenovo ThinkPad X250 and T460.

VIDCOND-704

VidyoConnect 22.x no longer hangs or crashes on Hyundai PCs and the HP ProBook G1 (2015 and 2016 models).

VIDCOND-583

We fixed an issue where KSC-branded VidyoConnect for Desktop could not join a guest link if the access to links.vidyocloud.com was not open.

VIDCOND-560

We fixed the delay/glitch that sometimes occurred when screen-sharing a PowerPoint presentation.

VIDCOND-555

We fixed the issues affecting the VoiceOver and Narrator apps when using VidyoConnect for Desktop and WebRTC.

VIDCOND-550

It is now possible to screenshare the Notepad app when using Windows 11.

Known issues

The following table lists the known issues in VidyoConnect for Desktop version 23.1.0.

VidyoConnect for Desktop version 23.1.0 - known issues

Key

Summary

VIDCOND-1241

The legacy endpoint device state is not saved after a transfer to a breakout room.

VIDCOND-770

A server error occurs when an Epic AP user clicks the Breakout rooms button.

Epic auto-provisioned users will not be able to leverage breakout rooms at the time of the version 23.1.0 release. Please refer to our in-depth help to learn more about this limitation.

VIDCOND-473

When using macOS Ventura with Stage Manager, open applications that are shared blink continuously and the shared window does not come to the foreground.

VIDCOND-360

The Send invitation button is not displayed for tenant admins when they are in a room owned by someone else.