Version 23.3.0—March 2024

What's new in this release?

  • Closed captioning (CC) button in mini view
  • We have added the CC button to the mini view on our Desktop app.
  • This allows users to enable and disable closed captioning from the mini view without ever leaving the mini view mode.
  • The UI is automatically hidden to maximize the use of screen space.
  • Improved experience for Epic CAL calls using InviteID in ExtData
  • We have updated the user experience for the case where participants are invited to calls using InviteID.
  • If InviteID is used to invite one or more participants to the call the desktop app will display a notification for the ongoing invite and information about the endpoints being invited.
  • The notification displays up to three participants by name. If there are more than three participants, the notification will condense the information as shown below.

  • If the endpoint joins the call successfully, the interface will update to reflect the information.
  • If an endpoint doesn’t join the call successfully for 65 seconds, the interface will update to give the user the option to re-initiate the journey.
  • Note

    Since InviteID calls initiate outside of the Desktop app, the user will not be able to simply initiate a redial within the call. The user will have to drop out of the call and re-initiate the call. The notifications reflect these steps in the user journey.

  • Once the user hits end call, the app detects this, and presents the user with the option to restart the call.

Resolved issues

There are no resolved issues in this release.

Known issues

There are no new known issues for this release; however, to view the previous known issues, please see the known issues for Desktop section.