Version 22.4.0 (Android and iOS)—July 2022

What's new in this release?

  • Settings for outbound processing and outbound video bitrate (Android and iOS)
  • New settings for outbound processing and outbound video bitrate enable you to have finer control over your system performance and network.
  • Both settings are available from the Settings > Preferences menu on your VidyoConnect mobile app and are available for signed-in users only at this time.


  • The Outbound Processing Setting controls the amount of processing power VidyoConnect uses to send video. You can choose from these options:
  • Resource Optimized — Conserves processing power
  • Maximum Performance — Provides the best video experience using your processing power

    • Android iOS
  • The Video Bitrate Setting controls the amount of bandwidth VidyoConnect uses to send video. You can choose from these options:
  • Restricted — Limits the outbound bitrate to 500 kbps
  • Recommended — Limits the outbound bitrate to 1500 kbps
  • Unrestrained — Removes all limits on outbound bitrate

    • Android iOS
  • Post-call survey (Android and iOS)
  • We have enabled a post-call survey across all our VidyoConnect products. This feature presents the users with a five-star survey at the end of each call.



  • You can disable this on your tenant for guest users and signed-in users separately by using the postCallSurveyDisabled parameter on the Settings > Feature Settings > Custom Parameters page in the Tenant Admin portal.
  • For more information, refer to the "Configuring Custom Parameters" section in the VidyoPortal and VidyoRouter Administrator Guide version 22.4.1 or later.
  • Permissions flow improvements (Android)
  • Users can now more easily grant permissions to the VidyoConnect app, especially in cases where they've revoked critical permissions like microphone or camera access.
  • If the proper permissions weren’t granted, pop-ups automatically appear notifying the user. They can then simply tap GO and allow the required access.

    • Android iOS
  • Epic updates for the hardware check feature (Android and iOS)
  • The results of the Epic hardware check can now be written back to Epic and viewed prior to the call.
  • If the value returned is 0, no hardware failed. Otherwise, the value is the sum of all error codes that apply. These error codes are used:
  • 2 — Camera failure
  • 4 — Microphone failure
  • 8 — Speaker failure
  • Please note that the hardware check feature is not a new capability; rather, it was introduced in the app in version 22.3.0. For more details, see the VidyoConnect for Mobile Version 22.3.0 Release Notes.
  • This feature does not impact the end-user experience and is available only with VidyoPortal version 22.4.1 and later.

Resolved issues

The following table lists the issue we resolved in the VidyoConnect for Mobile version 22.4.0.

VidyoConnect for Mobile (Android and iOS) version 22.4.0 - resolved issues

Key

Summary

VIDCONIOS-2

An issue that caused the outgoing ringtone to change to a lower volume has been resolved.

Known issues

This release adds these new known issues:

  • VIDCONIOS-238
  • VIDCONIOS-214
  • VIDCONIOS-45

If you want to review these and previously documented known issues, see the known issues for Android and known issues for iOS sections.