Version 22.1.0

What's new in this release?

  • VidyoGateway reboots for configuration changes
  • All configuration changes that require you to click Save and Apply on the VidyoGateway Admin portal now cause the VidyoGateway to reboot, thereby ensuring that your changes are applied.
  • Resolved issues
  • This release fixes some issues to enhance the performance and reliability of the VidyoGateway.
  • System updates
  • For added security and stability, updates for multiple third-party packages and libraries are included as part of this release.

Important notices

  • You must upgrade to VidyoGateway version 22.1.0 from VidyoGateway version 20.1.0 or later. Therefore, if you have a VidyoGateway version earlier than 20.1.0, you must first upgrade to 20.1.0 and then upgrade to version 22.1.0. Please refer to the “Upgrade a VidyoGateway 20.1.0 Cluster to Version 22.1.0” section below for more information. These steps must be done in order.
  • Additionally, you can refer to the Upgrade Steps Lookup Tool article on the Vidyo Support Center for information on how to upgrade to VidyoGateway version 22.1.0 from the version you are currently running. This article lists the steps you need to take for your particular version, including which Security Updates you may or may not need to install.
  • If you have installed a previous VidyoGateway version 22.1.0 beta, you should first downgrade your VidyoGateway to 21.2.0 using the Recovery Utility on the System Console, and then upgrade directly to the GA 22.1.0 version. For more information, please refer to "Running the Recovery Utility" in the Performing Advanced Configuration section of the VidyoGateway Administrator Guide.


  • VidyoGateway version 22.1.0 is compatible with VidyoPortal version 18.4.0 and later.


This file...

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VidyoGateway version 21.2.0 or later 

Upgrade a VidyoGateway 20.x.x cluster to version 22.1.0

To upgrade a VidyoGateway 20.x.x cluster to version 22.1.0, please perform the following steps in order:

  • Place all Cluster Nodes into Maintenance mode.
  • Upgrade all the Cluster Nodes.
  • When the Cluster Node upgrades are completed and back online, upgrade the current Standby Controller.
  • When the Standby Controller upgrade is complete, upgrade the Active Controller. The previous Standby Controller will now become the 22.1.0 Active Controller.
  • When the former 20.x.x Active Controller completes its upgrade, it will then become the 22.1.0 Standby Controller.

Resolved issues

The following table lists the issues we resolved in VidyoGateway version 22.1.0.

VidyoGateway Version 22.1.0 - resolved issues




If TCP is the only protocol enabled in the VidyoGateway Admin portal, the SIP component no longer erroneously appears as red (offline).


Enghouse Vidyo refactored the gwcc and callmgr startup scripts for better performance and reliability.


We've enhanced the logic for enabling OPUS based on the Portal feature status.

Known issues

This release adds one new known issue: XGW-754. For more information on this and previous known issues, please see the known issues for VidyoGateway section.