Version 22.1.1

What's new in this release?

  • tlsMaxVersion on the SIP load balancer set to 1.2
  • The maximum value of the tlsMaxVersion on the SIP load balancer for the VidyoGateway has been updated from 1.1 to 1.2. This update resolves an issue where certain users were unable to successfully connect to VidyoConnect calls through the VidyoGateway.

Important notices

  • You must upgrade to VidyoGateway version 22.1.1 from VidyoGateway version 22.1.0. Therefore, if you have a VidyoGateway version earlier than 22.1.0, you must first upgrade to 22.1.0 and then upgrade to version 22.1.1. Please refer to the “Upgrade a VidyoGateway 22.1.0 Cluster to Version 22.1.1” section below for more information. These steps must be done in order.
  • Additionally, you can refer to the Upgrade Steps Lookup Tool article on the Vidyo Support Center for information on how to upgrade to VidyoGateway version 22.1.1 from the version you are currently running. This article lists the steps you need to take for your particular version, including which Security Updates you may or may not need to install.
  • If you have installed a previous VidyoGateway version 22.1.1 beta, you should first downgrade your VidyoGateway to 22.1.0 using the Recovery Utility on the System Console, and then upgrade directly to the GA 22.1.1 version. For more information, please refer to "Running the Recovery Utility" in the Performing Advanced Configuration section of the VidyoGateway Administrator Guide.


  • VidyoGateway version 22.1.1 is compatible with VidyoPortal version 18.4.0 and later.


This file...

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VidyoGateway version 22.1.0 or later

Upgrade a VidyoGateway 22.1.0 cluster to version 22.1.1

To upgrade a VidyoGateway 22.1.0 cluster to version 22.1.1, please perform the following steps in order:

  • Place all Cluster Nodes into Maintenance mode.
  • Upgrade all the Cluster Nodes.
  • When the Cluster Node upgrades are completed and back online, upgrade the current Standby Controller.
  • When the Standby Controller upgrade is complete, upgrade the Active Controller. The previous Standby Controller will now become the 22.1.1 Active Controller.
  • When the former 22.1.0 Active Controller completes its upgrade, it will then become the 22.1.1 Standby Controller.

Resolved issues

The following table lists the issue we resolved in VidyoGateway version 22.1.1.

VidyoGateway Version 22.1.1 - resolved issue




Due to a TLS maximum version restriction, some users were unable to connect to VidyoConnect calls through the gateway. After enabling the tlsMaxVersion to 1.2 on the SIP load balancer, users are now able to successfully connect.

Known issues

There are no new known issues for this release; however, to view the previous known issues, please see the known issues for VidyoGateway section.