Version 22.4.31 GA—August 14, 2026

What's new in this release?

  • Head of Anchor release
  • In accordance with the Vidyo Standard Software Maintenance Policy, Vidyo is pleased to announce VidyoPortal version 22.4.31 as the Head of Anchor for VidyoPortal on the Anchor 22.4.x branch. Anchor releases for Vidyo infrastructure and endpoints are listed in the Vidyo Anchor Release Compatibility Matrix.
  • Bug fixes
  • In this release, we've addressed some issues to improve usability and reliability.
  • System updates
  • For added security and stability, updates for multiple third-party packages and libraries are included as part of this release.

Compatibility information

As a reminder, we made some significant updates to the Vidyo compatibility matrix after VidyoPortal version 22.1.1. Please refer to the Vidyo Compatibility Matrix for On-Premises and the subsections below for more details.

Note

VidyoPortal 22.4.31 or later now requires Vidyo Event Service 22.4.31 or later as a mandatory part of your infrastructure.

Healthcare compatibility

Do not upgrade to version 22.4.31 or later if you are using any of the following integrations:

  • Epic Deep Integration
  • Epic Monitor Deep Integration

Endpoint compatibility

Starting with VidyoPortal 22.1.1, the following endpoints are no longer supported:

  • VidyoDesktop
  • VidyoMobile
  • VidyoRoom HD-200, HD-100, and HD-50
  • VidyoClient 3.x-based applications

If you are using any of the above endpoints or integrations, please contact Vidyo Support for migration options.

Changes and requirements

  • VidyoPortal VE version 21.2.0 and later requires 12GB memory allocation at a minimum for production use. Prior versions only required 8GB of memory.
  • ACTION TO TAKE: Make sure to review your configuration and adjust the memory allocation if necessary.
  • VidyoPortal version 20.2.x and later requires you to set the SOAPAction header for all SOAP requests; otherwise, requests may fail.
  • ACTIONS TO TAKE: Inspect any API integrations that may use the Vidyo Web Services APIs and validate that this header is appropriately set. We also highly recommend that you test any API integrations in a lab environment prior to upgrading to your production environment.
  • VidyoGateway versions 3.5.x and VidyoReplay versions 3.1.x do not work with VidyoPortal and VidyoRouter version 21.6.x. You must upgrade your VidyoGateway and/or VidyoReplay to version 20.2.0 or later in order to be compatible with VidyoPortal and VidyoRouter version 21.2.x and later.

Upgrade notes

  • You can only upgrade to VidyoPortal and VidyoRouter version 24.3.2 from version 21.2.0 or later. You cannot upgrade directly from any previous versions as these versions are not supported.
  • DO NOT reboot your system during the upgrade as this could result in permanent loss of data.
  • As with any major update, we highly recommend that you back up your database before upgrading.
  • If you are using VidyoPortal and VidyoRouter Virtual Edition (VE), we recommend that you take a full system snapshot prior to upgrading.
  • Caution

    If you are upgrading from a version older than 24.1.0, you must apply ApacheConfPatch_V001.vidyo before uploading the 22.4.31 installer file listed below.

Files

Files

This file...

Is for...

vidyo-portal-TAG_VC22_4_31_7143-bundle.vidyo

VidyoPortal version 21.2.0 or later

vidyo-router-TAG_VC22_4_31_7143-bundle.vidyo

VidyoRouter version 21.2.0 or later

Resolved issues

The following table lists the issues we have resolved in VidyoPortal and VidyoRouter version 22.4.31.

VidyoPortal and VidyoRouter version 22.4.31 - resolved issues

Key

Summary

VIDPTL-47356

Fixed an issue where CustomData columns was not being populated correctly if there were certain special characters present.

VIDPTL-47343

Fixed an issue where a Legacy Device may not show up in the Tenant Admin UI when imported via a CSV file.

VIDPTL-47287

Updates to Tomcat for increased security and stability.

VIDPTL-47286

Updates to Apache for increased security and stability.

VIDPTL-47285

Updates to OpenSSH for increased security and stability.

VIDPTL-47284

Updates to OpenSSL for increased security and stability.

VIDPTL-47283

Updates to Java for increased security and stability.

VIDPTL-47282

Updates to the Linux kernel for increased security and stability.

VIDPTL-47257

Fixed an issue where “Change Password” flow for Local users results in an error.

VIDPTL-47178

Fixed an issue with component registration for increased security.

Known issues

There are no new known issues for this release.