Version 23.4.1 GA

What's new in this release?

  • Bug fixes
  • In this release, we've addressed some important issues to improve usability and reliability.
  • System updates
  • For added security and stability, updates for multiple third-party packages and libraries are included as part of this release.

Compatibility information

As a reminder, we made some significant updates to the Vidyo compatibility matrix after VidyoPortal version 22.1.1. Please refer to the Vidyo compatibility matrix for on-premises and the subsections below for more details.

Note

VidyoPortal 23.1.0 or later requires the Vidyo Event Service 23.1.0 or later as a mandatory part of your infrastructure.

Healthcare compatibility

Do not upgrade to version 23.1.0 or later if you are using any of the following integrations:

  • Epic Deep Integration
  • Epic Monitor Deep Integration

Endpoint compatibility

Starting with VidyoPortal 22.1.1, the following endpoints are no longer supported:

  • VidyoDesktop
  • VidyoMobile
  • VidyoRoom HD-200, HD-100, and HD-50
  • VidyoClient 3.x-based applications

If you are using any of the above endpoints or integrations, please contact Vidyo Support for migration options.

Changes and new requirements

  • VidyoPortal VE version 21.2.0 and later requires 12GB memory allocation at a minimum for production use. Prior versions only required 8GB of memory.
  • ACTION TO TAKE: Make sure to review your configuration and adjust the memory allocation if necessary.
  • VidyoPortal version 20.2.x and later requires you to set the SOAPAction header for all SOAP requests; otherwise, requests may fail.
  • ACTIONS TO TAKE: Inspect any API integrations that may use the Vidyo Web Services APIs and validate that this header is appropriately set. We highly recommend that you test any API integrations in a lab environment prior to upgrading to your production environment.
  • VidyoGateway versions 3.5.x and VidyoReplay versions 3.1.x do not work with VidyoPortal and VidyoRouter version 21.6.x. You must upgrade your VidyoGateway and/or VidyoReplay to version 20.2.0 or later in order to be compatible with VidyoPortal and VidyoRouter version 21.2.x and later.

Upgrade notes

  • You can only upgrade to VidyoPortal and VidyoRouter version 23.4.0 from version 21.2.0 or later. You cannot upgrade directly from any previous versions as these versions are not supported.
  • DO NOT reboot your system during the upgrade as this could result in permanent loss of data.
  • As with any major update, we highly recommend that you back up your database before upgrading.
  • If you are using VidyoPortal and VidyoRouter Virtual Edition (VE), we recommend that you take a full system snapshot prior to upgrading.

Files

Files

This file...

Is for...

vidyo-portal-TAG_VC23_4_1_11524-bundle-v6583.vidyo

VidyoPortal version 21.2.0 or later

vidyo-router-TAG_VC23_4_1_11524-bundle-v6584.vidyo

VidyoRouter version 21.2.0 or later

Resolved issues

The following table lists the issues we have resolved in VidyoPortal and VidyoRouter version 23.4.1.

VidyoPortal and VidyoRouter version 23.4.1 - resolved issues

Key

Summary

VIDPTL-1714

The callOutServicePrefix is now appended to the caller ID when making an outbound call request.

Known issues

There are no new known issues for this release; however, to view the previous known issues, please see the known issues for VidyoPortal and VidyoRouter section.