Version 19.1.0

What's new in this release?

  • Performance, Stability, and Security Improvements
  • Major platform Operating System (OS) update
  • Enghouse Vidyo performed a major platform OS update, thereby enhancing the  performance, stability, and security of VidyoReplay.
  • Additional benefits include:
  • Built-in system snapshot support which allows easy rollback of system updates and configuration changes.
  • Updates to most third-party libraries.
  • Continual security updates to the underlying OS.
  • Streamlined patching of third-party software components.
  • VidyoReplay 19.1.0 Open Virtual Appliance (OVA) in VMware
  • On-premises customers can directly deploy VidyoReplay version 19.1.0 as an Open Virtual Appliance (OVA) in VMware instead of upgrading manually.
  • New Vidyo System Console
  • The Vidyo System Console offers the same functionality as it always has, but with a whole new look and feel, so you can now more easily and quickly access all the features you’ve come to expect.
  • VidyoReplay Admin Guide
  • For more information about how to use the new Vidyo System Console and the updated Super Admin interface, refer to version 19.1.0 of the VidyoReplay administrator guide.
  • Resolved issues
  • In this release, we've resolved a number of issues for improved stability and usability. To learn more, refer to the Resolved Issues section below. 
  • Important bug fixes
  • In this release, we've addressed some important issues to improve usability and reliability.
  • System updates
  • For added security and stability, updates for multiple third-party packages and libraries are included as part of this release.

Files

This file...

Should be applied on top of...

rp-TAG_RP_19_1_0_239-upgrade-signed.vidyo

VidyoReplay version 19.1.0

Notable changes

The following list includes notable changes for VidyoReplay versions 19.1.0 and earlier:

  • Content share recording profiles no longer supported in CIF resolution
  • You must use SD resolution or higher for Content Share recording profiles since recording content shares at CIF resolution is no longer supported at this lower resolution.
  • Import certificate bundles with a .p7b or .pfx File
  • Import certificate bundles, you must import with a standard .p7b, or .pfx file as VidyoReplay version 19.1.0 no longer supports a .vidyo security bundle file.
  • Audio-only participants
  • When an audio-only participant joins a call, their name now displays in a tile. Previously, an audio-only participant did not display a tile or name.
  • Participant labels
  • Participant labels are now captured in recordings. Previously, participant labels were not preserved in recordings.
  • UI updates in the VidyoReplay Super Admin interface
  • Migrate local recordings with ease from the VidyoReplay Super Admin interface General tab.
  • Instead of migrating local recordings from the System Console, you can now simply go to the Settings > General tab on the VidyoReplay Super Admin interface and click the Migrate NAS button to migrate your local recordings.
  • Place nodes into Maintenance mode all in one place on the VidyoReplay Super Admin interface Cluster tab rather than on the Maintenance tab.
  • From the Component Status link on the Cluster tab, you can turn Maintenance mode on or off per node as well as view details about each component including Status (up, online, or maintenance), Local IP Address, NAS Status (up or down), number of Calls, and Actions (Maintenance mode on or off).
  • NOTE: The High Availability subtab is no longer available; however, you can still invoke the “force standby mode” by rebooting the server and then the standby controller will take over the virtual IP.
  • Upgrade your VidyoReplay quickly and easily from the Maintenance tab without first having to switch your system into Maintenance mode.
  • NOTE: In this release, the Switch to Maintenance mode button was removed from this tab.

Important notices

  • You must apply VidyoReplay version 19.1.0 on top of VidyoReplay version 18.4.x. If you have a VidyoReplay version earlier than 19.1.0, you must first upgrade to 18.4.x, then incrementally upgrade versions to version 19.1.0. Once you have done so, refer to the Upgrade a VidyoReplay Cluster to 19.1.0 section below. These steps must be completed in order.
  • Multiple Super users can be managed only from the Active Controller in a VidyoReplay cluster.

Upgrade a VidyoReplay cluster to 19.1.0

Due to the database changes required for this new feature, the procedure for upgrading an existing Replay cluster is the following:

  1. Upgrade all recording nodes in the cluster. Note: You cannot log in to recorder nodes until the entire cluster upgrade is completed.
  2. Log in to each controller and reconfigure them as standalone.
  3. Log in to each standalone cluster and perform the upgrade.
  4. Log in to the old active controller and reconfigure it in cluster mode. The machine will reboot. Check the portal to see if the machine is properly registered.
  5. Once registered, you can log in with the default user (‘super’). The Users tab should be visible. The Settings > Cluster > Component Status page should show the current machine as an active controller with all the recorders present.
  6. Log in to the old standby controller and reconfigure it in cluster mode. The machine will reboot.
  7. The active controller page located at Settings > Cluster > Component Status should now show the successful replication and that both controllers are currently online.
  8. You can now log in via the UI on any machine in the cluster.

Notes:

  • We recommend taking a snapshot of the machines using VidyoConsole, or via VMware if using a virtual machine.
  • It is mandatory to perform the above procedure step-by-step. Failure to do so may result in unexpected results, including the inability to log in. In such cases, you can revert to a previous snapshot.
  • If a recorder node is reconfigured as standalone, the Users database is cleared and the default username/password combination may be used to log in.
  • If a controller is reconfigured as standalone, the Users database remains untouched.

Compatibility

VidyoReplay version 19.1.0 is compatible with VidyoPortal versions 18.4.x and later.

If your organization has an on-premises VidyoPortal (rather than a cloud subscription), refer to the Vidyo compatibility matrix to determine which endpoint versions are compatible with your VidyoReplay release.

Resolved issues

The following table lists the issues we have resolved in VidyoReplay version 19.1.0.

VidyoReplay version 19.1.0 - resolved issues

Key

Summary

RPLY-1094

Enghouse Vidyo fixed an issue that prevented videos set as "Public" from being viewed by users who were not logged in. Public videos can now be viewed by any users who navigate to the appropriate VidyoReplay URL.

RPLY-1089

Enghouse Vidyo fixed an issue where after a Disaster Recovery flip of the VidyoPortal, the VidyoReplay’s would not re-register.

RPLY-943

Enghouse Vidyo fixed an issue where customized logos were not applied. Customized logos in accepted formats now appear as expected.

RPLY-931

Enghouse Vidyo fixed an issue where, in some cases, customers were unable to export a security bundle from version 3.1.4.

RPLY-930

Enghouse Vidyo fixed an issue with the RecordsSearch API where both dateCreated and endTime were returning similar values for recordings created between 12pm-1pm and 12am-1am.

RPLY-898

Enghouse Vidyo addressed an issue where if one recording terminated early it could affect other recordings on the same VidyoReplay.

RPLY-887

Enghouse Vidyo updated the VidyoReplay 19.1.0 OVA so it deploys correctly on VMWare ESX 6.5.

RPLY-718

Enghouse Vidyo fixed text errors that were present when an email was created to share a VidyoReplay link from the VidyoReplay library. The "\n" that was previously added to the links no longer appears.

RPLY-649

Enghouse Vidyo made stability improvements so now recordings do not stop unexpectedly.

RPLY-637

Enghouse Vidyo resolved an issue where muting the video during content sharing caused the last video frame to remain frozen in the small tile. With this fix, the small tile displays the content correctly when muting the video when sharing. 

Known issues

There are no new known issues for this release; however, to view the previous known issues, please see the known issues for VidyoReplay section.