Alert: Microsoft's End of Support (EOS) for Windows 10 and How It Affects Your Vidyo Applications

Microsoft has announced that the EOS for Windows 10 will come into effect on October 14, 2025. This is the latest information available at the time of publishing this document. Please click here for further information and updates.

Some of our applications may not behave as expected if you continue to use them on Windows 10 after the EOS date. The following applications fall into this category:

  • VidyoPlatform SDK
  • VidyoConnect Room SE
  • VidyoConnect for Desktop
  • VidyoConnect for WebRTC

What this means for us

All current versions of our applications are tested to work on Windows 10 and Windows 11. We will continue to ensure the compatibility and performance of any updated versions of these applications for Windows 10 until the EOS date.

Any updates we release after the EOS date of Windows 10 will not be tested for compatibility and performance on Windows 10.

What this means for you

Any application updates we release before the EOS date for Windows 10 will continue to deliver the exceptional performance you have come to expect from all of your Vidyo products on both Windows 10 and Windows 11.

After the Windows 10 EOS date, all subsequent updates will be optimized for Windows 11 only. We will not actively prohibit installing newer applications on Windows 10 after the EOS date, but we cannot guarantee performance or stability.

What actions can you take now?

  • We strongly recommend upgrading to Windows 11 at your earliest convenience to continue enjoying our latest releases after the EOS for Windows 10.
  • To see a list of the current versions of each Vidyo product and its compatibility with other Vidyo infrastructure and endpoint components, refer to the Vidyo Compatibility Matrix for On Premises.
  • If you are interested in an Extended Support arrangement, please contact your Account Manager or the Vidyo Support Team at Vidyo Support.

Need help?

If you would like further information or need additional assistance, please contact the Vidyo Support Team at Vidyo Support.