VidyoConnect operating system and browser requirements

The minimum Windows and Mac operating system requirements, and the compatible browsers for the VidyoConnect desktop, mobile, and WebRTC applications are listed below.

Note

The operating systems and browsers listed on this page indicate the testing environments for the VidyoConnect app. We always suggest to be on the latest versions of the operating systems listed below to ensure an optimum experience. Other versions, platforms, or browsers may work but they are not officially supported.

VidyoConnect for Desktop app

  • Microsoft Windows:
  • Windows 11
  • Windows 10
  • Apple macOS:
  • macOS 15 (Sequoia)
  • macOS 14 (Sonoma)

VidyoConnect for Mobile app

  • Google Android:
  • Android 15 (Vanilla Ice Cream)
  • Android 14 (Upside Down Cake)
  • Apple iOS:
  • iOS 18
  • iOS 17
  • Apple iPadOS:
  • iPadOS 18
  • iPadOS 17

The VidyoConnect mobile application has been tested and works successfully with a broad range of industry-standard Android and iOS phones and tablets. These include many of the most commonly used Samsung Galaxy phones and tablets, Google Pixel phones, iPhones, and iPads.

VidyoConnect for WebRTC

Provides a download-free, in-browser experience.

  • Windows devices:
  • Google Chrome
  • Microsoft Edge
  • macOS devices:
  • Apple Safari
  • Google Chrome
  • Microsoft Edge
  • Android devices:
  • Google Chrome
  • iOS devices:
  • Apple Safari

VidyoConnect for WebRTC (transcoded)

Note

WebRTC (transcoded) is discontinued as a new product offering.
  • Other supported platforms:
  • Linux (Ubuntu 16.04 and 18.04 LTS)
  • Google ChromeOS (version cap coming soon)

Portal compatibility for on-premises VidyoConnect customers

If you are an on-premises customer, refer to the Vidyo Compatibility Matrix for On-Premises to determine which version of the portal your VidyoConnect release is compatible with.