Power Retail and E-Commerce with Vidyo
Delight your customers and build brand loyalty with video customer engagement
Connect with your Customers using Video Chat
In response to the pandemic, retailers need to evolve their business models, serve their customers, and provide a customer experience that prevents loss of revenue.
With more competition and more significant price pressures facing them, online retailers must rethink how they communicate with customers if they’re going to remain relevant. With embedded video chat from Vidyo, it’s simple to connect customers with product experts, receive live product demos, and provide important information during the buyer’s journey.
Seamless Experience
Embed Vidyo into your website and mobile app with your company’s look and feel with easy-to-use APIs for customization and branding.
Scale Product Expertise
Make your most knowledgeable product experts available to customers worldwide, without those experts ever having to leave their offices or homes.
Increase Operational Efficiency
In addition to reaching customers better, Vidyo enables better communications with suppliers and partners, so you can build stronger relationships and keep everyone on the same page.
Virtual Shopping
Expand your customer base and increase brand loyalty with video-enabled brick and mortar shops. Customers around the world will benefit from an exceptional in-store buying experience and personalized assistance from sales associates without ever having to leave their homes.
Virtual Shopping
Expand your customer base and increase brand loyalty with video-enabled brick and mortar shops. Customers around the world will benefit from an exceptional in-store buying experience and personalized assistance from sales associates without ever having to leave their homes.
Auto Dealerships
Regardless of weather or unforeseen circumstances, sales associates at auto dealerships can continue showing cars to customers with the help of seamless video appointments. With the ability to ride along on a virtual test drive and closely examine the car over HD video, customers can feel comfortable making an informed purchase without ever stepping foot in the dealership.
Enhance your Customer Engagement Solution with Professional Services
With the help of Vidyo’s professional services team, you can create a fully customized solution to take your customer’s buying experience to the next level.