Two-thirds of respondents expect telehealth budgets to grow over the next three years

Hackensack, NJ March 21, 2019 Vidyo, Inc., the leader in embedded video technology, today released a study detailing health systems’ commitment to telehealth in 2019. The data reveals that telehealth, with a focus on remote patient monitoring, is the number one IT priority for large health systems in North America. Two-thirds of survey respondents expect their telehealth budgets to grow over the next three years.

Comparing the findings from this year’s survey to last year’s indicates that a clear shift has occurred,” said Vidyo’s Senior Vice President of Marketing, Gary Schwartz. “Larger health systems are turning their focus from electronic health record implementations to looking for solutions. They now aim to further strategic imperatives such as improving quality, reach, and patient outcomes while containing costs. Telehealth and remote patient monitoring solutions help enable these results.”

Consistent with the prior year’s survey, improving patient outcomes remains the top motivator for investment. Other leading motivators include increased patient satisfaction, improved efficiency, and timeliness of care delivery. Remote patient monitoring and live video lead in telehealth usage, with over 40% of respondents indicating they currently use one or both of these modalities. Of those who have not adopted remote patient monitoring or telehealth, 85% expect to do so within the next three years.

Respondents indicated that solving for reimbursement, security, interoperability, and infrastructure are the keys to adoption. “The Centers for Medicare and Medicaid Services announced policy changes beginning this year that should significantly impact reimbursement for both telehealth generally and remote patient monitoring specifically,” continued Schwartz. “Our view is that the legacy objections regarding security, interoperability, and infrastructure are just that legacy objections. These challenges can be addressed with today’s technology. Using cloud-based environments, health systems can worry less about maintaining a secure, extensible infrastructure and instead focus more on improving both patient and financial outcomes.”

The full report provides additional insights into the adoption and use of different telehealth modalities, telehealth budgets and motivators, and trends in implementation.

“Vidyo is proud of our track record of innovation in the healthcare community. We serve nearly 400 health systems and 4,500 hospitals across the United States to provide the highest quality video experience, embedded directly into vital clinical and operational processes,” said Schwartz. “The findings from this year’s survey indicate that there will be continued and sustained growth for telehealth in the coming years, and that widespread adoption is within reach.”

About Vidyo, Inc.

Vidyo enriches people's lives by embedding real-time video into digital communications in the moments that matter most. Millions of people around the world connect visually every day through Vidyo’s secure, scalable technology and cloud-based services. Its patented platform integrates with virtually any application environment, network, and device to deliver the highest quality experiences that strengthen teams, build trust, solidify relationships, and improve quality of life for everyone. Learn more at, read our blog, or follow us on Twitter at @vidyo, on LinkedIn, and on Facebook.


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Many of the products and features described herein remain in varying stages of development and will be offered on a when-and-if available basis. The product plans, specifications, and descriptions are provided for information only and are subject to change without notice, and are provided without warranty of any kind, express or implied. Vidyo reserves the right to modify future product plans at any time.

Gary Schwartz
SVP Marketing