West, a leading provider of technology-enabled communication services, and the largest conferencing and collaboration services provider in the world, and Vidyo Inc., a leader in video collaboration, announced today a strategic partnership to include integration of the VidyoWorksTM platform into the InterCall® product portfolio from West’s Unified Communications Services and various West vertical application offerings.

With VidyoWorks, the InterCall product portfolio, including Unified Meeting® 5, Call Manager and MobileMeet® provides customers a robust and comprehensive offering that includes voice, application sharing and video capabilities to address the growing need for enhanced work group collaboration.

The InterCall product portfolio includes market-leading capabilities from Vidyo such as:

  • Best-in-class video performance and reliability over the wireless Internet
  • Support for HD video on capable devices
  • Massively scalable video conferencing for large group collaborations
  • Robust interoperability with third party voice and video systems
  • Enterprise network optimization with optional on-prem media server extensions

The strategic partnership between Vidyo, named a “Leader” by Gartner in the Magic Quadrant for Group Video Systems*, and West’s Unified Communications Services, ranked by Wainhouse Research as the largest conferencing services provider in the world, based on volume, has the potential to deliver integrated HD video conferencing and collaboration at unrivalled scale.

“People want real world interaction when they collaborate, and they are connecting from a more diverse group of devices than ever,” said Philip Kenny, Senior Vice President, Product Development for West’s Unified Communications Services. “We see video conferencing as a growth area so it was critical that we offer our customers the most comprehensive and flexible set of choices. This strategic partnership and integration effort with Vidyo enabled us to accelerate the development of a complete HD conferencing experience that gives companies of all sizes access to meaningful collaboration tools regardless of location, network speeds or devices.”

“As the largest player in the conferencing services provider market, West has tremendous global reach and consequently an exceptional market opportunity,” said Eran Westman, CEO, Vidyo. “Vidyo has the unmatched ability to meet the demanding requirements of the InterCall customer base, which has the potential to log billions of conferencing minutes per year. We are pleased to partner with West and to have our VidyoWorks platform, APIs and infrastructure embedded in their InterCall product portfolio.”

Full Vidyo integration is now complete and the InterCall product portfolio is generally available.  

*Source: Gartner, Inc., Magic Quadrant for Group Video Systems, by Robert Mason and Tom Eagle, July 15, 2015

About Vidyo, Inc.

Vidyo is the leader in integrated video collaboration for businesses that require the highest quality, real-time video communications available to directly embed into their business processes. Millions of users around the world visually connect every day with Vidyo’s secure, scalable technology and cloud-based services. Vidyo has been awarded over 170 patents worldwide and is recognized by industry analysts for its cloud platform and APIs. Thousands of enterprises, service providers, and technology partners leverage Vidyo’s technology to create innovative HD quality video-enabled applications. Learn more at www.vidyo.com, on the blog, or follow Vidyo on Twitter @vidyo and on Facebook.


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