This case study will highlight how Dialogic’s PowerMedia XMS revitalized GlobalTech Call Center’s customer interaction landscape.
This whitepaper will highlight how Dialogic can help translation companies to develop and deploy advanced communications applications.
Using Qumu’s microsite function to create a library of interactive training videos covering various topics, such as product knowledge, customer service skills, and compliance regulations
Recognizing the need to enhance customer experience by providing educational resources on the claiming process, they enhanced customer understanding and streamlined operations with Qumu’s video platform.
Qumu’s feature sheet for training processes offers a comprehensive set of functionalities designed to enhance the effectiveness and efficiency of training initiatives.