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Vidyo Healthcare Summit

OCTOBER 30 – NOVEMBER 1, 2017 • NASHVILLE, TN

Conference has concluded. Thanks for your participation!

Network With Innovative Leaders in Telehealth

The Vidyo Healthcare Summit is a thought-provoking event where clinical, technical and innovative leaders meet, in one space, to address the future of telehealth. This inaugural event creates a unique venue for Vidyo, our healthcare customers, and our partners to share insights, and re-imagine VIRTUAL CARE including the patient care journey, initiatives/programs, facility roadmaps and vision. Our goal is to blend revolutionary cross-disciplinary telehealth leaders with cutting-edge solution providers to foster deep conversations that ignite and expand the potential of virtual care across the continuum and the world.

VIDEOS

VIDEOS

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Event Wrap Video

Leaders Innovating Telehealth (LIT) Awards

Panel: Hitting the High Notes of Patient Engagement

Event Wrap Video

Leaders Innovating Telehealth (LIT) Awards

Panel: Hitting the High Notes of Patient Engagement

Opening Keynote

Dr. Jay Sanders: The Future of Healthcare

Opening Keynote

Dr. Jay Sanders: The Future of Healthcare

BLOG

BLOG

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Unconventional Uses for Telehealth

Having worked in telehealth for the last few years, I have many opinions on the good, the bad, and the ugly in the field. Although I’m new to Vidyo, the Healthcare Summit last November truly validated my choice to join the company. Vidyo has clearly made its mark in...

Bridging IT and Clinical

All along the continuum of care — from large health systems to rural home care — collaboration and cooperation among departments are critical for optimal patient outcomes. At Vidyo’s Healthcare Summit in Nashville this past October, leaders from clinical and IT...

Building Telemedicine Apps with vidyo.io, Part 3

In parts one and two of this blog series we reviewed the benefits of embedded video for telemedicine apps, and how to ensure their success. In part three, we’ll be diving into the specific advantages of vidyo.io. How does vidyo.io help? Now that you ready to get...

Technology, Telehealth, and Trust

In the late 1990s, I was selling technology, and the company I worked for decided to start offering video conferencing. The manufacturer we carried launched a marketing campaign around a use case in a neonatal intensive care unit that enabled parents to stay connected...

Building Telemedicine Apps with vidyo.io, Part 2

In part one of this blog series, we discussed the benefits of embedded video for both the provider and the patient. In this post, we’ll review key points of consideration to ensure a successful telemedicine app. Important Considerations Before you get started on your...

Accommodating Demographic Diversity in Telemedicine

As the sales leader at Vidyo for Government, Education and Medical Sales, I found our Inaugural  Healthcare Summit  to be a fantastic opportunity to engage with healthcare leaders, and to better understand their requirements and mission-critical needs. I facilitated...

Building Telemedicine Apps with vidyo.io

Vidyo recently hosted its first inaugural Vidyo Healthcare Summit in Nashville, TN. Many leaders in telemedicine attended, sharing their experiences and best practices with the broader community. It was truly inspiring to see the leaders who are saving lives every day...

The Truth About Telemedicine Reimbursement

The truth is - it’s complicated! Although telemedicine has been around for over 20 years, there is a true knowledge base and expertise needed for accurate billing and successful reimbursement. For most, understanding the terms and components of billing is an...

Healthcare Summit Session Round Up

As a new member of the Vidyo team, I had the privilege of attending Vidyo’s inaugural Healthcare Summit in Nashville earlier this month. Having attended all of the keynote sessions and some of the breakout sessions, I was inspired by the passion and energy of our...

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SPEAKERS

SPEAKERS

Eran Westman

Eran Westman

Vidyo CEO

Learn more about Eran >

Jay Sanders, MD

Jay Sanders, MD

Founding member of the American Telemedicine Association

Learn more about Jay >

Joshua Kauffman

Joshua Kauffman

Learn more about Joshua >

Ronald Poropatich, MD

Ronald Poropatich, MD

Executive Director, Center for Military Medicine Research at Unversity of Pittsburgh

Learn more about Ron >

Kate McCarthy

Kate McCarthy

Senior Analyst, Forrester Research

Learn more about Kate >

Gilad Epstein

Gilad Epstein

Chief Operating Officer (COO) at Ontario Telemedicine Network (OTN)

Learn more about Gilad >

Lauren Faison

Lauren Faison

SLA - Regional Development, Population Health, and Telemedicine at Tallahassee Memorial HealthCare

Learn more about Lauren >

John F. “Fred” Thomas, PhD

John F. “Fred” Thomas, PhD

Director Telehealth at Children’s Hospital Colorado

Learn more about Fred >

Alfred Atanda Jr, MD

Alfred Atanda Jr, MD

Pediatric Orthopedic Surgeon at A. I. DuPont Hospital for Children Orthopedics

Learn more about Alfred >

Michael Haschker

Michael Haschker

Manager, Telehealth Technologies, Medical University of South Carolina and the South Carolina Telehealth Alliance

Learn more about Michael >

Rachelle Longo, BSN, RN

Rachelle Longo, BSN, RN

Director, Telemedicine Development at Ochsner Health System

Learn more about Rachelle >

Jennifer Humbert, MSN, MHA, RN

Jennifer Humbert, MSN, MHA, RN

Director of Development, Ochsner Health System

Learn more about Jennifer >

Jeff Barnello

Jeff Barnello

Senior Telehealth Technical Coordinator, Nemours

Learn more about Jeff >

Collin McQueen

Collin McQueen

Senior Telehealth Coordinator, CareConnect , Nemours

Learn more about Collin >

Cindy Roleff, MS, BSN, RN-BC

Cindy Roleff, MS, BSN, RN-BC

Telehealth Program Development Manager for AFHCAN

Learn more about Cindy >

Tom Bobich

Tom Bobich

Vice President of Marketing, Advanced ICU Care

Learn more about Tom >

Tracy Mills

Tracy Mills

Founder & President IDSolutions

Learn more about Tracy >

Jim Whatton

Jim Whatton

Vice President, Americas Solutions Consultants

Learn more about Jim >

Melissa Camp

Melissa Camp

Director of Special Operations for Charleston Dorchester Mental Health Center (CDMHC)

Learn more about Melissa >

Kimberly Burchett

Kimberly Burchett

VP, Customer Success, Vidyo

Learn more about Kim >

Mark Noble

Mark Noble

VP, Telehealth Solutions, Vidyo

Learn more about Mark >

Wendy Deibert, EMBA, BSN, RN

Wendy Deibert, EMBA, BSN, RN

VP Clinical Solutions, Vidyo

Learn more about Wendy >

Bill Santiago

Bill Santiago

Technical Trainer, Vidyo

Learn more about Bill >

Ben Pinkerton

Ben Pinkerton

Director of Product Marketing, Vidyo

Learn more about Ben >

AGENDA

AGENDA

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12:00pm-5:00pm Refresh, Renew, Rethink Your Vidyo Platform - SOLD OUT


    Bill Santiago – Technical Trainer
    When is the last time you sat down to learn all the new features and functionalities of the Vidyo platform? Are you the only Vidyo platform resource and need bench strength at your facility? This course is aimed at refreshing your knowledge base, renewing your skill sets and rethinking new ways that Vidyo can be used across all venues. If you have been trained or have never been trained this technical certification course was built for you!

    • 12:00pm – Lunch
    • 12:30pm – Introductions/Training Environment Access Overview
    • 12:45pm – Vidyo’s Technology and Solutions Overview
    • 3:15pm – Coffee Break
    • 3:30pm – Vidyo Troubleshooting and Best Practices
    • 5:00pm – Session Concludes

6:00pm-7:30pm – Welcome Reception

7:00am-8:00am – Breakfast

8:00am-8:55am – Welcome and Opening Remarks

    Eran Westman, CEO
    8:55am-9:40am –
    The New Business Of Virtual Care – Large Scale Operations With No Boundaries

      Gilad Epstein, BSc, MBA, Chief Operating Officer, OTNFor more than a decade, OTN has brought virtual care innovation to the healthcare system and has created one of the largest integrated jurisdiction-based telemedicine networks in the word with 3,400 endpoints and over 25,000 providers, clinicians and allied health professionals to deliver care in in a province with a population of roughly 13 million. As a leader of Ontario Telemedicine Network (OTN), Gilad will share insights from OTN’s journey of transformation from providing rural video conferencing services to enabling an integrated, scalable and sustainable virtual healthcare platform.
      9:40am-10:25am – Vidyo Vision and Roadmap for Healthcare Solutions

        Mark Noble, VP Telehealth Solutions, Vidyo
        Nicholas Reid, SVP Product Management, Vidyo
        Kim Burchett, VP Customer Success, Vidyo
        Join members of the Vidyo leadership team to understand Vidyo’s healthcare solutions strategy, investment plan and roadmap for customer success.
        10:25am-10:45am – Networking Break

        10:45am-11:30am – Hitting the High Notes of Patient Engagement and Adoption

          Moderator: Kate McCarthy, Senior Analyst, Forrester Research

          Panelists:
          Lauren Faison, SLA – Regional Development, Population Health, and Telemedicine at Tallahassee Memorial HealthCare
          Steve Sponsel, Director, Media Support Services, Mayo Clinic
          Michael Hascker, Manager, Telehealth Technologies, MUSCPatient engagement is proven to increase positive outcomes. Highly engaged patients are proactive and thereby reap greater benefits from healthcare services offered. The net result? Better health, better outcomes, and lower costs. This session will explore the key strategies and tactics for improving patient engagement and the many ways technology is changing patient experience. From bedside devices, patient portals, mobile apps and personal fitness devices, find out what the trendsetters are doing to drive engagement and how patients are responding.

        11:30am-12:15pm – The Future of Healthcare

          Jay Sanders, MD, Founding member of the American Telemedicine Association

          Dr. Jay H. Sanders has spent his professional career working with governments, educational institutions, and businesses to address the problems of cost, quality and access to healthcare. Dramatic advances in technology have laid the foundation not only to address those problems but to change the way that healthcare is delivered today and in the future. In this session Dr. Sanders will discuss the future of the healthcare delivery system and the role and impact on the patient, provider and payer. You will learn how telemedicine and other exciting technologies will fundamentally change the way both doctor and patient view the delivery, cost, and access to quality healthcare.

        12:15pm-1:00pm – The Power of Performance
          Ronald Poropatich, MD, Executive Director, Center for Military Medicine Research at Unversity of Pittsburgh
          Dr. Ron Poropatich is an experienced Pulmonary/Critical Care Medicine physician who served 30 years on active duty in the US Army. In this session Dr. Poropatich will discuss advanced telehealth technologies and their application in the military theater. Many of the technologies he will discuss – use of drones and machine learning in both human-aided and unaided treatment and evacuation of patients on the battlefield – sound futuristic yet are rapidly becoming reality. Learn how such innovations are driving telemedicine in both military and civilian applications and how they will change your thinking about what’s possible.
          1:00pm-2:00pm – Lunch

          2:00pm-2:45pm – Breakout Session 1

            Clinical Track Its Not Complicated: Build Vs. Buy
            Jennifer Humbert, MSN, MHA, RN, Telemedicine Manager, Solutions Development at Ochsner Health System
            Rachelle Longo, Director, Telemedicine Development at Ochsner Health System
            As healthcare providers launch into virtual care delivery the question of build versus buy is always raised. What if there were a systematic way to determine the best options for your organization’s virtual decisons? Learn from Ochsner Health System’s Telehealth Team experience and proven track record in deploying virtual care.
            Technical Track Journey Analytics & Effortless/Personal Keys for the Next Era of CX
            Jim Whatton, VP Sales Consultants, GenesysThis session will discuss how you can use journey analytics and new digital approaches to orchestrate an “outside in” customer journey that is more personal and predictive while reducing effort. We will also share best practice use cases where AI, bots, digital self- service, and humans can work hand-in-hand. Join us to discuss and learn about this new era effortless, personal omnichannel CX where old and new emerging channels come together and robots and humans work as one.

          2:45pm-3:30pm – Breakout Session 2

            Clinical Track Making a Difference in Extreme Conditions: Alaska Native Tribal Health Consortium’s (ANTHC) Virtual Palliative Care Program
            Cindy Roleff, MS, BSN, RN-BC, Telehealth Program Development Manager for AFHCAN
            Garret Spargo, Director of Product Development for the Telehealth Department, ANTHC
            Shelby Blades, Telehealth Systems Support Manager, ANTHC
            Today, Alaska Native Tribal Health Consortium (ANTHC) provides over 250 video visits per month across 30 different specialties, reaching patients at 200 extremely remote locations. The ANTHC Palliative Care Clinic is a specialty program that exemplifies the innovative ways that video visits can be leveraged to deliver patient care across Alaska. This presentation will provide an overview of how a multidisciplinary Palliative Care team has optimized video teleconferencing to provide end-of-life and supportive care to a difficult to reach patient population. Modalities that will be shared in this session include: scheduled virtual village clinic visits, direct to patient home visits, care conferencing with family members/providers/caregivers, discharge planning, and Project ECHO. The session will highlight the varying workflows, processes and equipment used for these modalities as well as how the Vidyo software and hardware infrastructure was rolled out across the state.
            Technical Track Implementing a Virtual Care Center
            Wendy Deibert, EMBA, BSN, RN, VP Clinical Solutions, Vidyo
            Nicholas Reid, SVP Product Management, Vidyo
            As telehealth programs grow and expand across the care continuum, organic synergies evolve. Consider patient intake/triage/routing, licensing/credentialing/privileging, IT platforms/support, and clinical staffing/support, to name a few. Whether your program is large or small, these synergies exist and can be leveraged to increase efficiency and reduce costs. A virtual care center is something that all health systems should consider to centralize key functions, increase efficiency and lower costs. In this session, learn about the value that a virtual care center can offer and learn how to leverage the Vidyo solution to quickly implement and drive value.

          3:30pm-4:00pm – Networking Break

          4:00pm-4:45pm – Breakout Session 3

            Clinical Track Staying in Tune: Creating Harmony in Virtual Care Teams
            Jeff Barnello, Senior Telehealth Technical Coordinator at Nemours Children’s Hospital
            Collin McQueen, Senior Telehealth Coordinator, CareConnect at Nemours Children’s Hospital
            Virtual care is about people, process and technology. Learn how to merge clinical and technical visions of thinking into one cohesive virtual team. Each learns from the other, grows dynamically and organically develops system design thinking. The results are true synchronization — well designed, sustainable, repeatable and successful virtual care programs.
            Technical Track Telehealth Enabled Care Programs
            Tracy Mills, Founder & President, IDSolutionsIDSolutions helps healthcare providers excel at delivering care while reducing the worry and the concern about patient engagement. Our approach to working with our growing base of over 80 healthcare systems is a holistic continuous relationship that brings together the best people and technologies to deliver world class experiences. The Continuity platform addresses the needs of telehealth organizations; a powerhouse video platform, virtual visits, cart and device management, exceptional support, and hosting.Acute Care Telemedicine: Now Available to Any Hospital
            Tom Bobich, VP Marketing, Advanced ICU CareHospitals and health systems wrestle with the cost and complexity of implementing telemedicine solutions for acute care. The evolution of diverse implementation models has the potential to reframe the economics for all potential users and to make high-acuity telemedicine available to a wide range of hospital environments. This session will investigate and evaluate various implementation models.

          4:45pm-5:30pm – Breakout Session 4

            Clinical Track Proving The Value Proposition Of Telehealth
            John F. “Fred” Thomas, PhD, Director Telehealth, Children’s Hospital Colorado
            Alfred Atanda Jr, MD, Pediatric Orthopedic Surgeon at A. I. DuPont Hospital for Children Orthopedics
            If you have been involved in Telehealth for a couple of years then you have witnessed the positive impact on patients, their families, and the healthcare system as a whole. But, that positive emotional impact is tough to translate into hard numbers that drive a clear cut case for further program expansion. Healthcare systems, payers and providers are looking for hard data that proves the ROI and the efficacy of telehealth on patient and program outcomes. This session will take a deep dive into how two programs established metrics and collected the data to prove their weight in gold.
            Technical Track Using vidyo.io to Fast Track Your Consumer Facing Apps
            Ben Pinkerton, Product Marketing Director, VidyoYou need to build a telehealth app to deliver care to patients at home and on the go. Where do you start? What are the main things to consider before starting to build your app? In this session, we will cover how you can rapidly add video chat to your telehealth app for clear communication that will improve patient experience and outcomes.

          7:00pm-11:00pm – Special Event

          7:30am-8:30am – Breakfast

          8:30am-9:40am – Leaders Innovating Telehealth (LIT) Awards

            This is the moment we celebrate our Leaders Innovating Telehealth (LIT). The LIT award honors Vidyo customers whose dedication has brought meaningful change to the lives of others. In this session award finalists will present their stories. Attendees willl listen, learn and engage in the voting process to select the winner. Don’t miss the LIT Award presentation to recognize the hard work and dedication of all who submitted projects and to participate in the selection of our award winner!

            Finalists:

            • Children’s Hospital Colorado, Fred Thomas, Director of Telehealth Services for Children’s Hospital Colorado
            • MUSC with Charleston Dorchester Mental Health Center, Melissa Camp, Director of Special Operations & Crisis Management
            • Nemours Children’s Health System, Jeff Barnello, Telehealth Leader for Nemours Delaware Valley

          9:40am-10:00am – Networking Break

          10:00am-12:15pm –
          Unconference: Reimagining Healthcare
            Facilitator: Joshua Kauffman
            Over the last 24 hours your mind, thoughts and interactions have explored many new and exciting ways to deliver care and new technologies. This session will be one more far reaching adventure into the vast future of care delivery. Continue to think beyond what you know, break traditional ways, think differently and see all opportunities in the future ahead. No boundaries, no borders as we launch into the unconference.What is an unconference? It is a forum without slides and where no topics have been predetermined, no keynote speakers have been invited, no panels have been arranged. This session is about you. YOU will define the agenda and have the opportunity to share your insights, ideas and questions in an unfiltered, powerful community exchange. Are you ready to reimagine healthcare of tomorrow?

            12:15pm-12:30pm – Lunch

            12:30pm-2:00pm – Unconference Readout & Concluding Remarks
            2:00pm – Conference Concludes
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            THE LIT AWARD

            THE LIT AWARD

            2017 Healthcare Summit LIT Award
            (Leaders Innovating Telehealth)

            The LIT award celebrates customers that are driving innovation in healthcare by creating greater access to and simplifying the way patients are provided care. This award honors customers whose dedication has brought meaningful change to the lives of others.

            Congratulations to LIT Award Finalists:
            • Children’s Hospital Colorado
            • Nemours
            LIT Award Recipient:
            • Charleston Dorchester Mental Health Center
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            SPONSORS

            SPONSORS

            PLATINUM

            Genesys Logo

            GOLD

            Advanced ICU Care Logo
            ID Solutions Logo

            SILVER

            Allscripts Logo
            Avizia Logo
            Forerunner Technologies Logo
            Kandy Logo
            IBM Logo
            Iron Bow Logo
            Language Services Logo
            Philips Logo
            Samsung Logo
            Tango Networks Logo
            Vitel Net Logo
            Yorktel Logo

            As a sponsor, you will have many close encounters to showcase products/solutions, strengthen your brand, and discover new telehealth insights through exposure to Vidyo’s leading virtual care customers.

            Thought Leadership

            Lead the discussion and showcase your telehealth solutions through case studies and customer examples.

            Networking

            Establish meaningful connections with attendees in the sponsor showcase, at the unconference and at the welcome reception and dinners.

            Exposure

            Meet representatives from the largest and most innovative telehealth programs in the country.

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            WHO ATTENDS

            WHO ATTENDS

            Clinical Leaders

            Chief Medical
            Officers (CMO), Chief Nursing
            Officers (CNO), Physicians, Advance Practice Nurses

            Technical Leaders

            Chief Technology Officers (CTO)
            Chief Medical/Nursing Information Officers (CMIO, CNIO)
            IT  Analysts, AV Conferencing Specialists

            Process Leaders

            Chief Safety Officers (CSO)
            Patient Experience Officer