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Vidyo Healthcare Summit

OCTOBER 30 - NOVEMBER 1, 2017 • NASHVILLE, TN

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Network With Innovative Leaders in Telehealth

The Vidyo Healthcare Summit is a thought-provoking event where clinical, technical and innovative leaders meet, in one space, to address the future of telehealth. This inaugural event creates a unique venue for Vidyo, our healthcare customers, and our partners to share insights, and re-imagine VIRTUAL CARE including the patient care journey, initiatives/programs, facility roadmaps and vision. Our goal is to blend revolutionary cross-disciplinary telehealth leaders with cutting-edge solution providers to foster deep conversations that ignite and expand the potential of virtual care across the continuum and the world.

WHY ATTEND

WHY ATTEND

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Join other Telehealth industry leaders in a relaxed, creative environment for insightful discussions about innovative ways to enhance patient outcomes and access to care while reducing costs.

Learn

With keynotes from industry disruptors, panel discussions, and results-focused talks from Vidyo customers and partners, you’ll come away with ideas that you can put into action.

Collaborate

In addition to hearing exceptional and innovative use cases, the event includes an unconference during which attendees will devise topics for interactive, creative sessions.

Celebrate

The LIT (Leaders Innovating Telehealth) Award celebrates innovation in healthcare, honoring customers whose dedication has brought meaningful change to the lives of others.

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SPEAKERS

SPEAKERS

Eran Westman

Eran Westman

Vidyo CEO

Learn more about Eran >

Jay Sanders, MD

Jay Sanders, MD

Founding member of the American Telemedicine Association

Learn more about Jay >

Joshua Kauffman

Joshua Kauffman

Learn more about Joshua >

Ronald Poropatich, MD

Ronald Poropatich, MD

Executive Director, Center for Military Medicine Research at Unversity of Pittsburgh

Learn more about Ron >

Kate McCarthy

Kate McCarthy

Senior Analyst, Forrester Research

Learn more about Kate >

Gilad Epstein

Gilad Epstein

Chief Operating Officer (COO) at Ontario Telemedicine Network (OTN)

Learn more about Gilad >

Lauren Faison

Lauren Faison

SLA - Regional Development, Population Health, and Telemedicine at Tallahassee Memorial HealthCare

Learn more about Lauren >

John F. “Fred” Thomas, PhD

John F. “Fred” Thomas, PhD

Director Telehealth at Children’s Hospital Colorado

Learn more about Fred >

Alfred Atanda Jr, MD

Alfred Atanda Jr, MD

Pediatric Orthopedic Surgeon at A. I. DuPont Hospital for Children Orthopedics

Learn more about Alfred >

Michael Haschker

Michael Haschker

Manager, Telehealth Technologies, Medical University of South Carolina and the South Carolina Telehealth Alliance

Learn more about Michael >

Rachelle Longo, BSN, RN

Rachelle Longo, BSN, RN

Director, Telemedicine Development at Ochsner Health System

Learn more about Rachelle >

Jennifer Humbert, MSN, MHA, RN

Jennifer Humbert, MSN, MHA, RN

Telemedicine Manager, Solutions Development at Ochsner Health System

Learn more about Jennifer >

Jeff Barnello

Jeff Barnello

Senior Telehealth Technical Coordinator, Nemours

Learn more about Jeff >

Collin McQueen

Collin McQueen

Senior Telehealth Coordinator, CareConnect , Nemours

Learn more about Collin >

Garret Spargo

Garret Spargo

Director of Product Development for the Telehealth Department, ANTHC

Learn more about Garret >

Cindy Roleff, MS, BSN, RN-BC

Cindy Roleff, MS, BSN, RN-BC

Telehealth Program Development Manager for AFHCAN

Learn more about Cindy >

Tom Bobich

Tom Bobich

Vice President of Marketing, Advanced ICU Care

Learn more about Tom >

Tracy Mills

Tracy Mills

Founder & President IDSolutions

Learn more about Tracy >

Jim Whatton

Jim Whatton

Vice President, Americas Solutions Consultants

Learn more about Jim >

Melissa Camp

Melissa Camp

Director of Special Operations for Charleston Dorchester Mental Health Center (CDMHC)

Learn more about Melissa >

Nicholas Reid

Nicholas Reid

SVP Product Management, Vidyo

Learn more about Nicholas >

Kimberly Burchett

Kimberly Burchett

VP, Customer Success, Vidyo

Learn more about Kim >

Mark Noble

Mark Noble

VP, Telehealth Solutions, Vidyo

Learn more about Mark >

Wendy Deibert, EMBA, BSN, RN

Wendy Deibert, EMBA, BSN, RN

VP Clinical Solutions, Vidyo

Learn more about Wendy >

Bill Santiago

Bill Santiago

Technical Trainer, Vidyo

Learn more about Bill >

Ben Pinkerton

Ben Pinkerton

Director of Product Marketing, Vidyo

Learn more about Ben >

AGENDA

AGENDA

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12:00pm-5:00pm Refresh, Renew, Rethink Your Vidyo Platform - SOLD OUT
    Bill Santiago – Technical Trainer

    When is the last time you sat down to learn all the new features and functionalities of the Vidyo platform? Are you the only Vidyo platform resource and need bench strength at your facility? This course is aimed at refreshing your knowledge base, renewing your skill sets and rethinking new ways that Vidyo can be used across all venues. If you have been trained or have never been trained this technical certification course was built for you!

    • 12:00pm – Lunch
    • 12:30pm – Introductions/Training Environment Access Overview
    • 12:45pm – Vidyo’s Technology and Solutions Overview
    • 3:15pm – Coffee Break
    • 3:30pm – Vidyo Troubleshooting and Best Practices
    • 5:00pm – Session Concludes

6:00pm-7:30pm – Welcome Reception
7:00am-8:00am – Breakfast

8:00am-8:55am – Welcome and Opening Remarks
    Eran Westman, CEO
    8:55am-9:40am – The New Business Of Virtual Care – Large Scale Operations With No Boundaries
      Gilad Epstein, BSc, MBA, Chief Operating Officer, OTN

      For more than a decade, OTN has brought virtual care innovation to the healthcare system and has created one of the largest integrated jurisdiction-based telemedicine networks in the word with 3,400 endpoints and over 25,000 providers, clinicians and allied health professionals to deliver care in in a province with a population of roughly 13 million. As a leader of Ontario Telemedicine Network (OTN), Gilad will share insights from OTN’s journey of transformation from providing rural video conferencing services to enabling an integrated, scalable and sustainable virtual healthcare platform.

    9:40am-10:25am – Vidyo Vision and Roadmap for Healthcare Solutions
      Mark Noble, VP Telehealth Solutions, Vidyo
      Nicholas Reid, SVP Product Management, Vidyo
      Kim Burchett, VP Customer Success, Vidyo

      Join members of the Vidyo leadership team to understand Vidyo’s healthcare solutions strategy, investment plan and roadmap for customer success.

      10:25am-10:45am – Networking Break
      10:45am-11:30am – Hitting the High Notes of Patient Engagement and Adoption
        Moderator: Kate McCarthy, Senior Analyst, Forrester Research

        Panelists:
        Lauren Faison, SLA – Regional Development, Population Health, and Telemedicine at Tallahassee Memorial HealthCare
        Steve Sponsel, Director, Media Support Services, Mayo Clinic
        Michael Hascker, Manager, Telehealth Technologies, MUSC

        Patient engagement is proven to increase positive outcomes. Highly engaged patients are proactive and thereby reap greater benefits from healthcare services offered. The net result? Better health, better outcomes, and lower costs. This session will explore the key strategies and tactics for improving patient engagement and the many ways technology is changing patient experience. From bedside devices, patient portals, mobile apps and personal fitness devices, find out what the trendsetters are doing to drive engagement and how patients are responding.

        11:30am-12:15pm – The Future of Healthcare

          Jay Sanders, MD, Founding member of the American Telemedicine Association

          Dr. Jay H. Sanders has spent his professional career working with governments, educational institutions, and businesses to address the problems of cost, quality and access to healthcare. Dramatic advances in technology have laid the foundation not only to address those problems but to change the way that healthcare is delivered today and in the future. In this session Dr. Sanders will discuss the future of the healthcare delivery system and the role and impact on the patient, provider and payer. You will learn how telemedicine and other exciting technologies will fundamentally change the way both doctor and patient view the delivery, cost, and access to quality healthcare.

          12:15pm-1:00pm – The Power of Performance
            Ronald Poropatich, MD, Executive Director, Center for Military Medicine Research at Unversity of Pittsburgh

            Dr. Ron Poropatich is an experienced Pulmonary/Critical Care Medicine physician who served 30 years on active duty in the US Army. In this session Dr. Poropatich will discuss advanced telehealth technologies and their application in the military theater. Many of the technologies he will discuss – use of drones and machine learning in both human-aided and unaided treatment and evacuation of patients on the battlefield – sound futuristic yet are rapidly becoming reality. Learn how such innovations are driving telemedicine in both military and civilian applications and how they will change your thinking about what’s possible.

            1:00pm-2:00pm – Lunch

            2:00pm-2:45pm – Breakout Session 1

              Clinical Track Its Not Complicated: Build Vs. Buy
              Jennifer Humbert, MSN, MHA, RN, Telemedicine Manager, Solutions Development at Ochsner Health System
              Rachelle Longo, Director, Telemedicine Development at Ochsner Health System

              As healthcare providers launch into virtual care delivery the question of build versus buy is always raised. What if there were a systematic way to determine the best options for your organization’s virtual decisons? Learn from Ochsner Health System’s Telehealth Team experience and proven track record in deploying virtual care.

              Technical Track Journey Analytics & Effortless/Personal Keys for the Next Era of CX
              Jim Whatton, VP Sales Consultants, Genesys

              This session will discuss how you can use journey analytics and new digital approaches to orchestrate an “outside in” customer journey that is more personal and predictive while reducing effort. We will also share best practice use cases where AI, bots, digital self- service, and humans can work hand-in-hand. Join us to discuss and learn about this new era effortless, personal omnichannel CX where old and new emerging channels come together and robots and humans work as one.

              2:45pm-3:30pm – Breakout Session 2

                Clinical Track Making a Difference in Extreme Conditions: Alaska Native Tribal Health Consortium’s (ANTHC) Virtual Palliative Care Program
                Cindy Roleff, MS, BSN, RN-BC, Telehealth Program Development Manager for AFHCAN
                Garret Spargo, Director of Product Development for the Telehealth Department, ANTHC
                Shelby Blades, Telehealth Systems Support Manager, ANTHC

                Today, Alaska Native Tribal Health Consortium (ANTHC) provides over 250 video visits per month across 30 different specialties, reaching patients at 200 extremely remote locations. The ANTHC Palliative Care Clinic is a specialty program that exemplifies the innovative ways that video visits can be leveraged to deliver patient care across Alaska. This presentation will provide an overview of how a multidisciplinary Palliative Care team has optimized video teleconferencing to provide end-of-life and supportive care to a difficult to reach patient population. Modalities that will be shared in this session include: scheduled virtual village clinic visits, direct to patient home visits, care conferencing with family members/providers/caregivers, discharge planning, and Project ECHO. The session will highlight the varying workflows, processes and equipment used for these modalities as well as how the Vidyo software and hardware infrastructure was rolled out across the state.

                Technical Track Implementing a Virtual Care Center
                Wendy Deibert, EMBA, BSN, RN, VP Clinical Solutions, Vidyo
                Nicholas Reid, SVP Product Management, Vidyo

                As telehealth programs grow and expand across the care continuum, organic synergies evolve. Consider patient intake/triage/routing, licensing/credentialing/privileging, IT platforms/support, and clinical staffing/support, to name a few. Whether your program is large or small, these synergies exist and can be leveraged to increase efficiency and reduce costs. A virtual care center is something that all health systems should consider to centralize key functions, increase efficiency and lower costs. In this session, learn about the value that a virtual care center can offer and learn how to leverage the Vidyo solution to quickly implement and drive value.

                3:30pm-4:00pm – Networking Break

                4:00pm-4:45pm – Breakout Session 3

                  Clinical Track Staying in Tune: Creating Harmony in Virtual Care Teams
                  Jeff Barnello, Senior Telehealth Technical Coordinator at Nemours Children’s Hospital
                  Collin McQueen, Senior Telehealth Coordinator, CareConnect at Nemours Children’s Hospital

                  Virtual care is about people, process and technology. Learn how to merge clinical and technical visions of thinking into one cohesive virtual team. Each learns from the other, grows dynamically and organically develops system design thinking. The results are true synchronization — well designed, sustainable, repeatable and successful virtual care programs.

                  Technical Track Telehealth Enabled Care Programs
                  Tracy Mills, Founder & President, IDSolutions

                  IDSolutions helps healthcare providers excel at delivering care while reducing the worry and the concern about patient engagement. Our approach to working with our growing base of over 80 healthcare systems is a holistic continuous relationship that brings together the best people and technologies to deliver world class experiences. The Continuity platform addresses the needs of telehealth organizations; a powerhouse video platform, virtual visits, cart and device management, exceptional support, and hosting.

                  Acute Care Telemedicine: Now Available to Any Hospital
                  Tom Bobich, VP Marketing, Advanced ICU Care

                  Hospitals and health systems wrestle with the cost and complexity of implementing telemedicine solutions for acute care. The evolution of diverse implementation models has the potential to reframe the economics for all potential users and to make high-acuity telemedicine available to a wide range of hospital environments. This session will investigate and evaluate various implementation models.

                  4:45pm-5:30pm – Breakout Session 4

                    Clinical Track Proving The Value Proposition Of Telehealth
                    John F. “Fred” Thomas, PhD, Director Telehealth, Children’s Hospital Colorado
                    Alfred Atanda Jr, MD, Pediatric Orthopedic Surgeon at A. I. DuPont Hospital for Children Orthopedics

                    If you have been involved in Telehealth for a couple of years then you have witnessed the positive impact on patients, their families, and the healthcare system as a whole. But, that positive emotional impact is tough to translate into hard numbers that drive a clear cut case for further program expansion. Healthcare systems, payers and providers are looking for hard data that proves the ROI and the efficacy of telehealth on patient and program outcomes. This session will take a deep dive into how two programs established metrics and collected the data to prove their weight in gold.

                    Technical Track Using vidyo.io to Fast Track Your Consumer Facing Apps
                    Ben Pinkerton, Product Marketing Director, Vidyo

                    You need to build a telehealth app to deliver care to patients at home and on the go. Where do you start? What are the main things to consider before starting to build your app? In this session, we will cover how you can rapidly add video chat to your telehealth app for clear communication that will improve patient experience and outcomes.

                    7:00pm-11:00pm – Special Event
                    7:30am-8:30am – Breakfast

                    8:30am-9:40am – Leaders Innovating Telehealth (LIT) Awards

                      This is the moment we celebrate our Leaders Innovating Telehealth (LIT). The LIT award honors Vidyo customers whose dedication has brought meaningful change to the lives of others. In this session award finalists will present their stories. Attendees willl listen, learn and engage in the voting process to select the winner. Don’t miss the LIT Award presentation to recognize the hard work and dedication of all who submitted projects and to participate in the selection of our award winner!

                      Finalists:

                      • Children’s Hospital Colorado, Fred Thomas, Director of Telehealth Services for Children’s Hospital Colorado
                      • MUSC with Charleston Dorchester Mental Health Center, Melissa Camp, Director of Special Operations & Crisis Management
                      • Nemours Children’s Health System, Jeff Barnello, Telehealth Leader for Nemours Delaware Valley

                    9:40am-10:00am – Networking Break

                    10:00am-12:15pm – Unconference: Reimagining Healthcare
                      Facilitator: Joshua Kauffman
                      Over the last 24 hours your mind, thoughts and interactions have explored many new and exciting ways to deliver care and new technologies. This session will be one more far reaching adventure into the vast future of care delivery. Continue to think beyond what you know, break traditional ways, think differently and see all opportunities in the future ahead. No boundaries, no borders as we launch into the unconference.

                      What is an unconference? It is a forum without slides and where no topics have been predetermined, no keynote speakers have been invited, no panels have been arranged. This session is about you. YOU will define the agenda and have the opportunity to share your insights, ideas and questions in an unfiltered, powerful community exchange. Are you ready to reimagine healthcare of tomorrow?

                    12:15pm-12:30pm – Lunch

                    12:30pm-2:00pm – Unconference Readout & Concluding Remarks
                    2:00pm – Conference Concludes
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                    THE LIT AWARD

                    THE LIT AWARD

                    2017 Healthcare Summit LIT Award
                    (Leaders Innovating Telehealth)

                    The LIT award celebrates customers that are driving innovation in healthcare by creating greater access to and simplifying the way patients are provided care. This award honors customers whose dedication has brought meaningful change to the lives of others.

                    Award Submission: Any Vidyo customer may qualify for this award. At the Healthcare Summit finalists will present their innovative telehealth solutions to fellow peers who will vote on the winner.

                    LIT Award nominations are now closed.
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                    SPONSORS

                    SPONSORS

                    PLATINUM

                    Genesys Logo

                    GOLD

                    Advanced ICU Care Logo
                    ID Solutions Logo

                    SILVER

                    Allscripts Logo
                    Avizia Logo
                    Forerunner Technologies Logo
                    Kandy Logo
                    IBM Logo
                    Iron Bow Logo
                    Language Services Logo
                    Philips Logo
                    Samsung Logo
                    Tango Networks Logo
                    Vitel Net Logo
                    Yorktel Logo

                    As a sponsor, you will have many close encounters to showcase products/solutions, strengthen your brand, and discover new telehealth insights through exposure to Vidyo’s leading virtual care customers.

                    Thought Leadership

                    Lead the discussion and showcase your telehealth solutions through case studies and customer examples.

                    Networking

                    Establish meaningful connections with attendees in the sponsor showcase, at the unconference and at the welcome reception and dinners.

                    Exposure

                    Meet representatives from the largest and most innovative telehealth programs in the country.

                    Sponsorships Sold Out!

                    BECOME A SPONSOR
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                    WHO ATTENDS

                    WHO ATTENDS

                    Clinical Leaders

                    Chief Medical
                    Officers (CMO), Chief Nursing
                    Officers (CNO), Physicians, Advance Practice Nurses

                    Technical Leaders

                    Chief Technology Officers (CTO)
                    Chief Medical/Nursing Information Officers (CMIO, CNIO)
                    IT  Analysts, AV Conferencing Specialists

                    Process Leaders

                    Chief Safety Officers (CSO)
                    Patient Experience Officer

                    Join Us At The Gaylord Opryland Hotel in Nashville, TN

                    Experience the finest in Southern hospitality at Gaylord Opryland Resort & Convention Center in Nashville, Tennessee. Our premier Opryland hotel offers guests an unforgettable getaway with all the excitement and energy of Music City under one spectacular roof.

                    When:

                    October 30 – November 1, 2017

                    Where:

                    Gaylord Opryland Resort & Convention Center
                    2800 Opryland Dr, Nashville, TN 37214
                    (615) 889-1000

                    Expand Your Telehealth Knowledge

                    REGISTER NOW