December 3-5, 2018
The Scottsdale Resort at McCormick Ranch
Scottsdale, AZ

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The future of virtual care is NOW. Inspire and be inspired by your peers, and learn how technology will disrupt how we deliver care.

This Is The Year “Telemedicine” Becomes “Medicine.” Reimagine The Future At the Second Annual Vidyo Healthcare Summit.

With the hospitals of the 2020s being designed and built today, healthcare leaders and technology vendors are innovating and architecting the mechanisms by which healthcare delivery will be improved for all. Vidyo is proud to bring together our healthcare customers and our technology partners together for our second annual Vidyo Healthcare Summit.

From our pre-conference workshop that will help you define the strategy for your Virtual Care Program, to our customer keynotes who will share with you how patient experience is at the center of hospital design and the impact on virtual care of macro trends such as consumerism, and to the unconference in which you’ll determine the agenda, you’ll find exceptional value and you won’t want to miss us at the beautiful Scottsdale Resort at McCormick Ranch.

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Agenda

Monday
2018-12-03
Tuesday
2018-12-04
Sunset Plaza
Pueblo 1
Grand Coronado
Arizona 3
Arizona 2
Wednesday
2018-12-05
Sunset Plaza
Grand Coronado
Sunset Plaza
Pueblo 1
Grand Coronado
Arizona 3
Arizona 2
Sunset Plaza
Grand Coronado
11:00 - 17:30
Conference Registration
12:00 - 17:00
Virtual Health Program Design Workshop

This participant-driven workshop guided by clinical and virtual care experts will empower you with the tools required to evaluate your organization’s virtual health maturity, map an enterprise-wide virtual health strategy to specific use cases, and drive value realization. You will have the opportunity to discuss industry best practices, challenges, and strategies with your peer community while applying key learning concepts to actual use cases .

Learning Objectives:

  • Identify the virtual care program maturity of your organization
  • Examine how an enterprise-wide strategy for virtual care influences specific programmatic level strategy
  • Discuss the essentials for successful use case execution and sustainable adoption
  • Illustrate how to move your organization to the next level of virtual care maturity
Maggie Winters
Director of Product Adoption, Vidyo
Kathleen Thousand, MHA, BSN, RN
Director, Clinical Services, Vidyo
19:00
Welcome Reception
07:30 - 08:30
Breakfast
07:30 - 17:30
Conference Registration
08:30 - 09:00
Opening and Welcome

Join Vidyo CEO and Chairman, Michael Patsalos-Fox for a rousing kick off of the 2018 Vidyo Healthcare Summit. In his address, Michael will unveil Vidyo’s 2018 research focusing on telehealth and virtual care trends and outline Vidyo’s vision and direction for healthcare solutions.

Michael Patsalos-Fox
Vidyo Chairman, President, and CEO
09:00 - 09:45
Customer Keynote: Building the Hospital of Tomorrow, Today – The Future is Now

MUSC has learned a lot about caring for children over the last 28 years. Kids heal better when they have the most talented doctors and caregivers, working in the most advanced environment possible — providing children a safe, happy and secure place for healing, surrounded by the people who love them.

The Shawn Jenkins Children’s Hospital has been designed from the ground up side-by-side with patients and families and these principles in mind. The hospital will incorporate the most advanced technologies possible to deliver on a truly patient family-centered design.

In this keynote, you will learn how MUSC:

  • Developed the vision for the Shawn Jenkins Children’s Hospital
  • Considered the impact of technology in the room
  • Designed the technology and integrations to bring the vision to life
Brett Seyfried
Associate CIO, Infrastructure, Medical University of South Carolina (MUSC)
Dr. Mark Scheurer
CMO, Children’s Hospital and Chief, Children’s & Women’s, Medical University of South Carolina (MUSC)
Jerry A. Mansfield, Ph.D., RN, NEA-BC
Executive Chief Nursing Officer, Chief Patient Experience Officer, Medical University of South Carolina (MUSC)
09:45 - 10:15
Networking Break
10:15 - 11:15
Clinical Proof Points – Quantitative Research Demonstrating the Efficacy of Virtual Care

In this session, clinicians and researchers from leading hospital systems will share snapshots of clinical research that clearly demonstrates the benefits of virtual care. Presenters will then participate in a moderated discussion focusing on how to further the research and leverage the findings to drive real change in healthcare practices and policies.

Kathleen Thousand, MHA, BSN, RN
Director, Clinical Services, Vidyo
Dr. Patrick Barth
Director of Pediatric Otolaryngology Fellowship and Resident Education, Nemours AI duPont Hospital for Children
John F. “Fred” Thomas, PhD
Director Telehealth at Children’s Hospital Colorado
11:15 - 12:15
Vidyo Healthcare Solutions Strategy and Roadmap

Join members of the Vidyo leadership team to understand Vidyo’s healthcare solutions strategy, investment plan and roadmap for customer success.

Talila Millman
SVP Product Management & Engineering
Brian C. Young
Director Healthcare Solutions Marketing, Vidyo, Inc.
12:15 - 13:15
Networking Lunch
13:15 - 13:55
Clinical Transformation and Technology-Enabled Care: Where the Turtle Meets the Hare.

Clinical Track

Traditionally, healthcare has been slow to adopt new technologies. Telehealth, on the other hand, is rapidly evolving and forcing healthcare systems to adapt to new realities like and technology-enabled care. In this session, we’ll explore what healthcare organizations are facing today, tomorrow, and in the future and demonstrate ways clinicians can influence their organizations to integrate technology-enabled care as a practice standard.

Krista M. Stadler
Senior Director of Telehealth Services, St. Luke’s Health System
13:15 - 13:55
“Driving” Care Redesign: How Henry Ford Transformed Care Delivery Through Virtual Health

Strategy & Operations Track

The future of healthcare includes faster and bigger changes ahead, redesigning the way we think about how care is delivered. Henry Ford Health System (HFHS) has developed standards and operating procedures to make implementation of Telemedicine programs seamless for stakeholders while challenging healthcare delivery norms.

Courtney Stevens
Director of Virtual Care, Henry Ford Health System
13:15 - 13:55
It’s All About the Customer Experience

Learn about NEC’s vision for a healthcare customer experience and how the NEC-Vidyo relationship helps bring that vision to reality today.

14:00 - 14:40
System Complexity is Costing You Time and Money: Learn How to Solve for the Needs of Tomorrow

Implementing virtual care should be seamless without system and peripheral limitations. HP supports telehealth adoption as a part of mainstream clinical tools and processes.

14:00 - 14:40
Transforming Pediatric Specialty Care through Virtual Health Technologies

Clinical Track

Nemours A.I. Du Pont health system has been leading the charge for innovation in pediatric care for years. Nemours has now taken aim at one of the largest epidemics in pediatric specialty care – obesity. In this session, learn how Nemours has turned to virtual care to increase access, decrease no-shows, and improve disease management outcomes.

Linhda Nguyen
Physician Assistant at Nemours/duPont Hospital for Children’s Weight Management Clinic
14:00 - 14:40
Operationalizing Virtual Care for Success in Specialty Care

Strategy and Operations Track

Parkview Health implemented its virtual care strategy to increase patient engagement and enhance access to specialty care. The Parkview team will take you on their virtual care journey to share their successes — and more importantly, their failures and how they overcame them in a  fast-paced environment.

Brenda White
Information Services Vice President Electronic Medical Record, Parkview Health
Laura Dubay
Information Services Manager, Virtual Health Solutions, Parkview Health
Maximilian Maile
Vice President of Virtual Health, Parkview Health System
14:40 - 15:10
Networking Break
15:10 - 15:50
Wide Open Spaces: How Virtual Care Brings Rural Communities Closer

Clinical Track

Providing healthcare across a rural region comes with distinct challenges. In this session, learn how Altru Health, a small health system in rural North Dakota, uses virtual care technologies to engage more than 100 providers to deliver over 10,000 virtual encounters a year while increasing efficiencies, patient engagement, and quality.

Marsha Waind
Manager of Telemedicine, Altru
15:10 - 15:50
Achieving Positive ROI in a Non-Parity Payment Environment

Strategy and Operations Track

Does virtual care make sense when it isn’t reimbursable? Tallahassee Memorial Healthcare (TMH) has proven that it is. In this session, TMH will share key lessons learned on the effective implementation of virtual care to create a more effective, efficient health care delivery system in an environment not conducive to reimbursement. Learn how TMH has maximized provider resources, increased access to care, and improved patient satisfaction, all while maintaining a positive ROI in a non-parity payment environment.

Lauren Faison
SLA – Regional Development, Population Health, and Telemedicine at Tallahassee Memorial HealthCare
15:55 - 16:35
Virtual Care for the Rest of Us

Strategy and Operations Track

While many leading healthcare systems have large, dedicated staff specifically tasked to build a comprehensive telemedicine program, other healthcare systems aren’t so lucky. Many healthcare systems choose to grow a telemedicine program with limited staff resources and little budget. If you find yourself in this situation as a telemedicine director, where do you start? How do you prioritize tasks to ensure success?

Matthew Shafer
Administrative Director of Telemedicine and Virtual Care, Erlanger Health System
15:55 - 16:35
Scaling a Direct to Consumer Program and Managing the Success

Solutions Innovation Track

With more than 70,000 virtual encounters over a four-year period, Spectrum Health/MedNow has learned that telehealth innovation is less about technology and more about focusing on patients as consumers in their health care needs. MedNow built its own telehealth platform, creating a customized, patient-centered experience. It also produced valuable data to support its hypothesis that not only is virtual care necessary today but will be an absolute requirement in the value-based healthcare ecosystem of the future.

Joseph Brennan
Senior Director of MedNow, Spectrum Health
15:55 - 16:35
Bringing it All Together: Integrating Care at a Distance

Clinical Track

Join Dr. Robert Bart, CMIO of UPMC as he shares lessons learned on integrating virtual care into your clinical day. Dr. Bart will focus on key use cases such as behavioral health, post-operative follow-ups, and will discuss how UPMC is designing an integrated digital experience for patients. Key learnings will include technical evaluation, workflow design, and performance measurement in the clinical environment.

Dr. Robert Bart
Chief Medical Information Officer, Hospital Services Division, University of Pittsburgh Medical Center
16:40 - 17:25
Customer Keynote – Disrupting Healthcare: Telehealth Innovations

Several macro trends are transforming healthcare. Consumerism is a driving disruptor and new non-traditional entrants into healthcare are causing leaders to respond with urgency. As mergers and partnerships are being developed between entities like CVS and Aetna, traditional players must think innovatively — with a Silicon Valley approach to innovating healthcare. Bricks and mortar facilities are no longer the epicenters of the healthcare engine. Shifts to digital medicine, virtual encounters, and consumerism are no longer the future but the present. Simply providing direct to consumer care is not enough. Creative thinking around virtual subscription packages, on-demand pharmacy deliveries, and bonus programs is key to closing the last mile to patient retention and loyalty.

In this keynote session, we will discuss the shifting trends and Ochsner’s innovative approach to inventing and developing in the direct-to-consumer and direct-to-provider arenas. Inclusive approaches include:

  • Subscription services
  • Pharmacy delivery
  • Retail opportunities
  • Remote 2nd opinions
  • Partnering with leading academic institutions like Harvard Business School
David J. Houghton, M.D., M.P.H.
Chief of the Division of Movement Disorders, Ochsner Health System
Dr. Robert Hart
Executive Vice President and Chief Medical Officer, Ochsner Health System
19:00
Evening Activity
07:30 - 08:30
Breakfast
07:30 - 10:45
Conference Registration
08:30 - 09:45
Leaders Innovating Telehealth (LIT) Awards

This is the moment we celebrate our Leaders Innovating Telehealth (LIT). The LIT Award honors Vidyo customers whose dedication has brought meaningful change to the lives of others. In this session award finalists will present their stories. Attendees willl listen, learn and engage in the voting process to select the winner. Don’t miss the LIT Award presentation to recognize the hard work and dedication of all who submitted projects and to participate in the selection of our penultimate award winner!

09:45 - 10:30
Bringing It All Together: Where Will The Intersection of Technology and Virtual Care Take Us?

Leading physician, scientist, inventor, and innovator, Daniel Kraft of Exponential Medicine offers a fast-paced look at the next few years of innovations in healthcare, powered by new tools, tests and apps that bring diagnostic information right to the patient’s bedside. Kraft will provide a deep dive into where emergent fields such as low cost personal genomics, the digitization of health records, crowd sourced data, molecular imaging, wearable devices & mobile health, synthetic biology, systems medicine, robotics, artificial intelligence, nanotechnology, 3D printing and regenerative medicine are all transforming healthcare. He’ll discuss their potential to enable clinicians, empower patients, and deliver better care and outcomes at lower cost. Together, we’ll examine how they are and will be leveraged to change the face of virtual health and the practice of medicine in the next decade.

Daniel Kraft, MD
Founder and Chair of Exponential Medicine & Chair of Medicine of Singularity University
10:30 - 10:45
Networking Break
10:45 - 14:00
Unconference

The mission of this session is to answer the following question: How do we overcome the barriers to virtual care? This session will be a forum without slides and where no topics have been predetermined, no keynote speakers have been invited, no panels have been arranged. Our objective in this unconference is to work collectively to define the answers to our key question across all aspects of the care delivery ecosystem. YOU will define the agenda and have the opportunity to share your insights, ideas, and questions in an unfiltered, powerful community exchange.

Think beyond what you know, break traditions, think differently and see all opportunities in the future ahead. Together, let’s define how healthcare, where virtual care is simply care, functions.

Daniel Kraft, MD
Founder and Chair of Exponential Medicine & Chair of Medicine of Singularity University
14:00
Summit Concludes
Select date to see events.

Confirmed 2018 Speakers

Michael Patsalos-Fox

Michael Patsalos-Fox

Vidyo Chairman, President, and CEO
Learn more about Michael >

Daniel Kraft, MD

Daniel Kraft, MD

Founder and Chair of Exponential Medicine & Chair of Medicine of Singularity University
Learn more about Daniel >

Brett Seyfried

Brett Seyfried

Associate CIO, Infrastructure, Medical University of South Carolina (MUSC)
Learn more about Brett >

Jerry Mansfield

Jerry A. Mansfield, Ph.D., RN, NEA-BC

Executive Chief Nursing Officer, Chief Patient Experience Officer, Medical University of South Carolina (MUSC)
Learn more about Jerry >

Mark Scheurer

Dr. Mark Scheurer

CMO, Children’s Hospital and Chief, Children’s & Women’s, Medical University of South Carolina (MUSC)
Learn more about Dr. Scheurer >

Dr. Robert Hart

Dr. Robert Hart

Executive Vice President and Chief Medical Officer, Oschner Health System
Learn more about Dr. Hart >

David Houghton

Dr. David Houghton

Chief of the Division of Movement Disorders, Ochsner Health System
Learn more about David >

Dr. Fred Thomas

John F. “Fred” Thomas, PhD

Director Telehealth at Children’s Hospital Colorado
Learn more about Dr. Thomas >

Dr. Patrick Barth

Dr. Patrick Barth

Director of Pediatric Otolaryngology Fellowship and Resident Education, Nemours AI duPont Hospital for Children
Learn more about Dr. Barth >

Linhda Nguyen

Linhda Nguyen

Physician Assistant at Nemours/duPont Hospital for Children’s Weight Management Clinic
Learn more about Linhda >

Robert Bart

Dr. Robert Bart

Chief Medical Information Officer, Hospital Services Division, University of Pittsburgh Medical Center
Learn more about Dr. Bart >

Krista Stadler

Krista Stadler

Senior Director of Telehealth Services, St. Luke’s Health System
Learn more about Krista >

Matthew Shafer

Matthew Shafer

Administrative Director of Telemedicine and Virtual Care, Erlanger Health System
Learn more about Matthew >

Brenda White

Brenda White

Information Services Vice President Electronic Medical Record, Parkview Health
Learn more about Brenda >

Laura Dubay

Laura Dubay

Information Services Manager, Virtual Health Solutions, Parkview Health
Learn more about Laura >

Maximillian Maile

Maximilian Maile

Vice President of Virtual Health, Parkview Health System
Learn more about Maximilian >

Marsha Waind

Marsha Waind

Manager of Telemedicine, Altru
Learn more about Marsha >

Courtney Stevens

Courtney Stevens

Director of Virtual Care, Henry Ford Health System
Learn more about Courtney >

Laurie Faison

Lauren Faison

SLA – Regional Development, Population Health, and Telemedicine at Tallahassee Memorial HealthCare
Learn more about Lauren >

Joseph Brennan

Joseph Brennan

Senior Director of MedNow, Spectrum Health
Learn more about Joseph >

Nahum Cohen

Nahum Cohen

SVP, Services and Operations, Vidyo
Learn more about Nahum >

Talila Millman

Talila Millman

SVP, Product Management & Engineering, Vidyo
Learn more about Talila >

Michael Patsalos-Fox

Brian Young

Director Healthcare Solutions Marketing, Vidyo
Learn more about Brian >

Rakesh Mehta

Rakesh Mehta

Director, Clinical Services, Vidyo
Learn more about Rakesh >

Kathleen Thousand

Kathleen Thousand, MHA, BSN, RN

Director, Clinical Services, Vidyo
Learn more about Kathleen >

Brett Seyfried

Maggie Winters

Director of Product Adoption, Vidyo
Learn more about Maggie >

The Scottsdale Resort at McCormick Ranch

7700 E McCormick Pkwy Scottsdale, AZ 85258, USA

The Scottsdale Resort

Join us in December at the Scottsdale Resort at McCormick Ranch, a luxury vacation retreat and an exceptional Phoenix‐area meeting destination.​ The resort combines​ modern accommodations with amenities that capture the elegance of historic haciendas of the past, featuring ​spectacular views of fairways, gardens and pools. Please note, ​you may reserve your room after registering for the event.

Will You Be This Year’s LIT Award Winner?

LIT Award Logo

Vidyo’s “Leaders Innovating Telehealth Awards” honor clients whose dedication has brought meaningful change to the lives of others. Finalists will present their stories and then you’ll vote for your favorite.

Congratulations to the LIT Finalists!

 

North Memorial Health
Presence Health
Rush University Medical Center

Last year’s Summit was a huge hit. Register now to reserve your space.